Tailored solutions for Fiber Service providers
Scalable and Flexible Billing
- Quickly deploy adaptable billing solutions that support both pre-paid and post-paid models, accommodating a variety of customer preferences and maximizing revenue potential.
- Integrate bundled services and promotional offers seamlessly, enhancing customer acquisition and retention through flexible pricing strategies.
Advanced Customer Care
- Leverage our comprehensive customer care platform to provide personalized, multichannel support, fostering stronger customer loyalty and satisfaction.
- Use real-time analytics and AI-driven insights to anticipate customer needs, enabling proactive issue resolution and enhancing the overall customer experience.
Innovative Service Offerings
- Quickly introduce new products and services using our dynamic catalog, ensuring agility in responding to market trends and customer demands.
- Employ AI and machine learning to deliver personalized customer experiences and predictive maintenance, driving higher engagement and satisfaction.
Dynamic Bundling Options
- Create Telco Bundles that combine internet, voice, and wireless services, offering convenience and streamlined billing to increase customer loyalty.
- Develop OTT Bundles that include streaming, gaming, and smart home devices, meeting diverse customer needs and differentiating your offerings in the market.
Comprehensive B2B Capabilities
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Provide enterprise customers with dedicated connections, and bulk ordering options, ensuring reliable, high-performance solutions for large-scale deployments.
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Offer customizable service plans and advanced features like VPNs and secure connectivity, catering to business clients' specific needs.
Upselling CPEs and Modems
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Empower your sales teams with tools to identify upsell opportunities for CPEs and modems, enhancing customer satisfaction with tailored device recommendations.
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Drive revenue growth by promoting premium devices and offering seamless upgrade paths, ensuring an optimal network experience for customers.
Customer Self-Care and Self-Service
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Facilitate customer account management, troubleshooting, and service adjustments with intuitive self-care portals and mobile apps, enhancing convenience and user engagement.
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Decrease support costs and elevate customer satisfaction by providing automated solutions and comprehensive FAQs for independent problem-solving.
Partnerships and Ease of Integration
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Integrate effortlessly with a diverse range of partner solutions via TM Forum’s Open APIs (TM Forum OAIs), increasing operational flexibility and service breadth.
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Collaborate with industry-leading partners to rapidly deploy new services and drive innovation, keeping your offerings competitive in a dynamic market.
Talk to our expert
Learn more about how Amdocs connectFiber can revolutionize your fiber network.
Talk to our expert
Learn more about how Amdocs connectFiber can revolutionize your fiber network.