Discover our latest cloud-native, open & modular BSS-OSS-Network suite, with groundbreaking digital-first experience offering, holistic approach to enterprise customers, advanced 5G and IoT monetization, intent-based end-to-end network orchestration, differentiated billing experience, and embedded AI/ML-based use-cases. CES23 empowers service providers to foster innovation, accelerate time to market and maximize efficiency.

Amdocs Customer Experience Suite

Tailored to your digital transformation strategy, serving your priorities

Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.

Benefits

Simplified and always-on customer experience

Deliver a consistent user-centric, personalized omni-channel experience across all brands for digital commerce, customer care and self-service.
Business diversification and new growth engines monetization

Introduce advanced offerings and new business models for consumers and enterprises, and quickly monetize network and partner ecosystem investments.
Competitive advantage through differentiation

Stand out from your rivals by evolving offerings and experiences faster, and getting to market quicker, leveraging cloud-native applications and network, with seamless partner integration.
Reduced TCO and operational costs

Accelerate ROI while providing a higher volume and variety of offerings – thanks to AI, ML, cloud-native and low-code technologies driving zero-touch operations and minimizing IT dependency.

Featured insights

MWC 2023: Amdocs Unveils CES23 Suite to Drive Growth Beyond Connectivity and Expand B2B Opportunity

With a holistic approach to enterprise customers, intent-based end-to-end network orchestration, and differentiated billing experience, Amdocs CES23 empowers service providers.

View press release