Amdocs Customer Experience Suite
With state-of-the-art customer engagement capabilities, advanced 5G and IoT service design, delivery and monetization capabilities, and embedded AI / machine learning-based use cases, our latest cloud-native, microservices-based open & modular CX.
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Tailored to your digital transformation strategy, serving your priorities
Whether you want to strengthen your digital commerce initiatives, beef up your customers’ digital experience throughout every engagement and touchpoint, or launch advanced 5G offerings to quickly monetize your network investment, Amdocs Customer Experience Suite delivers full flexibility to define your transformation strategy and modernization path based on your business priorities. With our microservices-based, open and modular portfolio that’s aligned with industry standards, we will modernize your legacy stack and accelerate your journey towards cloud-native business applications and network.
Simplified and always-on customer experience
Deliver a consistent user-centric, personalized omni-channel experience across all brands for digital commerce, customer care and self-service.
Business diversification and new growth engines monetization
Introduce advanced offerings and new business models for consumers and enterprises, and quickly monetize network and partner ecosystem investments.
Competitive advantage through differentiation
Stand out from your rivals by evolving offerings and experiences faster, and getting to market quicker, leveraging cloud-native applications and network, with seamless partner integration.
Reduced TCO and operational costs
Accelerate ROI while providing a higher volume and variety of offerings – thanks to AI, ML, cloud-native and low-code technologies driving zero-touch operations and minimizing IT dependency.
Related product and services
Manage design, orchestration, inventory and closed-loop operations for the 5G, hybrid & cloud networks era.
CatalogONE: The heart of business innovation and agility
Provide consumer, business and enterprise customers with rich, innovative offerings by bundling connectivity with your own advanced digital services.