Prioritize business goals, not technology
Starting a new MVNO comes with its own set of challenges. Crafting the perfect business operation tech stack shouldn't be one of them. With rapid onboarding, ready-to-use partner integration, open API, and pre-built customer journey, getting your MVNO to market has never been easier. Let Amdocs ConnectX streamline the process for you.
Designed specifically for MVNOs, our solution empowers you to tap into real-time insights, optimize operations, and streamline processes. Beyond mere management tools, we help you create standout brands, elevate user experiences, and drive business growth. So, instead of wrestling with technicalities, you can focus on what truly matters: delivering unparalleled value and ensuring a vibrant customer experience.
Faster time-to-value
Calvin Collett, Melon Digital founder & CEO, chats with Scott Bicheno about the launch of Melon and its partnership with Amdocs
Key features for telco, cable, MVNO/A and MVNE
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Digital care & commerce
Deliver digital-first, omni-channel experiences for high customer satisfaction
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Monetization
Enable accurate, real-time rating and charging
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Ordering & fulfillment
Pre-built customer journeys for lightning quick deployment
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Product catalog management
No-code business catalog lets you manage your business without technology headaches
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Real-time analytics and reporting for actionable insights
Personalized and AI driven for improved customer satisfaction
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Digital care & commerce
- White label mobile app, web care, assisted care
- Digital first experience for high customer satisfaction
- Omnichannel experience - seamless customer experience across all channels including web, mobile, and social media
- Customizable branding and white-labeling options for greater brand control and differentiation
- Automated customer service workflows, including chatbots and self-service portals, to enhance customer experience and reduce costs
- Loyalty & campaigns (add-on)
Monetization
- Real-time rating and charging capabilities for accurate billing and invoicing
- Realtime billing capabilities to optimize revenue streams
- Flexible billing and charging options, including prepaid, subscription and postpaid
- Real-time inventory management for SIM cards and devices
- 5G-ready real-time charging (OCS) and policy (PCRF) (add-ons)
Ordering & fulfillment
- Pre-built customer journeys for quick onboarding - End to end total digital experience out of the box
- Automated processes
Product catalog management
- No-code business catalog
- Launch new commercial offers in minutes, capability based on TMF model
- Quick and easy to configure and bundled any service
- Personalized offerings like “build your own plan”, “try before you buy”
- Open and agnostic data model that supports a wide range of data types and formats
- Continuous innovation and product updates to stay ahead of the competition and address changing market demands.
Real-time analytics and reporting for actionable insights
- Real-time analytics and reporting
- Personalization and AI-driven insights to drive customer engagement and retention
- Event-driven architecture: Implement real-time data streaming
Customized branding and white label options for greater brand control
Specifically designed to drive customer satisfaction, our mobile app comes equipped with easy branding and support for selling/up-selling any product, service or bundle.
New customer acquisition takes only 5 clicks! By utilizing standard TM Forum Open APIs, all offers, subscriptions and account information are updated in real time.
Meet our digital brands experts
Digital brands for connectivity - insights
Quick links: Digital Brands for communications businesses
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Meet our experts to learn how
Amdocs Digital Brands can drive growth for your business
Book a free trial
Meet our experts to learn how
Amdocs Digital Brands can drive growth for your business
