Deepening technology across all layers from network to IT, marketing and care and up to the end user with customer facing technology
CES 10.2 presents a paced layer architecture with technology benefits for each stakeholder of the service provider and up to the end user, translating more technology capabilities to new revenue streams and growing technology ROI.
With the growing adoption of technology tools by business users, it is clear that each user should benefit from technologies and capabilities his team is able to consume.
CES 10.2 offers easy-to-use applications that can be quickly deployed to solve a specific problem or immediately respond to a market opportunity.
Amdocs CES 10.1
Overview with Amdocs' Avishai Sharlin and Daniela Perlmutter
Placing customers at the forefront
We help customers to execute upon their wishes, offering them the freedom to create the right experiences for them and for their families or group members
Offering contextual care
We empower virtual and live agents to better serve and be more equipped to monetize customer interactions based on real time comprehensive context
Speeding up the innovation engine
We speed up the ‘build, launch, track and optimize’ cycle for continuous innovation coupled with smart targeting
DevOps-driven transition to cloud
We enable any service provider to smoothen the transition toward cloud native via microservices 360 industry first operational envelope