Modernize banking experiences

Embrace the future of customer-centric banking

Today’s banking customers demand faster, more personalized banking experiences that enhance their financial lives. The key to market leadership? Replacing generic features with personalized services that align with real-time needs and lifestyle patterns.

Every customer has unique financial needs. Parents want to manage household finances while teaching their children about money. Seniors may need family assistance with their banking. Small business owners need banking that works as hard as they do, integrating seamlessly with their business operations.

We help you respond to these diverse needs through intelligent personalization. For families, this means banking services that align with household priorities and make money management easier. For small and medium businesses, we enable a business-first approach by integrating banking with essential services like payroll and collections. Our advanced analytics help you streamline credit decisions for these customers, giving them the confidence and resources they need to pursue their goals.

To deliver these personalized experiences, we enhance your channels with smart technology. AI-powered branch check-ins and video tellers make visits more efficient. Personalized appointment reminders keep customers engaged. And your employees stay ready to help through omnichannel visibility and virtual reality training that elevates service quality.

Benefits

Product and personalization agility

Create personalized product bundles across multiple banking services – all at no-code speed.
Open finance capabilities

Generate new revenue and enhance customer value by integrating third-party financial and lifestyle services into banking bundles.
Next-generation identity management

Empower customers to assign banking roles to family members, employees or service providers (e.g. accountants)
Branch modernization

Extend transformation to in-person banking with tools that reduce waiting time and let employees see customer activity across all banking channels

Use Cases

Business-first banking

Business-first banking: Expand SME relationships by redefining exceptional service

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Family-first banking

Define the future: Combine family-first banking and personalization

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Branch Modernization

Building the banking experience of tomorrow

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Downloads

Modernize Banking Experiences - Build revenue with end-to-end banking tailored to customers

Related Insights

Family Banking Comes of Age: Report from Celent (part of Oliver Wyman)

Banking is evolving into a family experience. Banks who connect generations through digital solutions have the power to create lasting value for customers.

Learn more