The pandemic has been a catalyst for customer experience (CX) improvement and has created a positive new norm for customer expectations. Customers expect service providers to build on the advances made in the last two years by enhancing digital transformation and providing effortless and delightful experience.

Amdocs Augmented Experience Center provides a rich set of solutions that are reshaping CX, embracing the Voice of the Customer (VoC), and delivering what customers want, wherever their journey starts and however it progresses.

In this unconventional webinar, Amdocs invites you take a front row seat, grab some popcorn, and enjoy the show as our Inner Voice characters bring to life the issues and dilemmas facing traditional contact centers as they transform into next generation customer experience centers.

• Meet Amdocs’ rich partner eco-system responsible for developing cloud-based innovative solutions for contact centers
• Discover how Amdocs' integrated platform allows service providers to adapt quickly to new customer journeys.
• Learn of ways to exceed your customers expectation and provide delightful and effortless customer experience