The market leader in Augmented Visual Support

TechSee simplifies the complexity of remote assistance by leveraging mobile visual technologies and AI to bridge the physical gap between the contact center and the customer environment. So TECH can SEE what the customer see, and SHOW them what to do.

TechSee uses machine vision, AI , Big Data and augmented reality powered by smart phones to allow CSRs or Self-Service Apps to quickly understand the customer environment, and visually guide the customer through diagnosis and resolution.

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Website: https://techsee.me/

 

Benefits

  • Technicians dispatch rate
  • Average Handling Time
  • First Call Resolution
  • NPS Customer Experience

Use cases

  • TechSee for Call Center: Fast, effective problem diagnosis and resolution between the Tech
  • Support Agents and the Customers
  • TechSee Field Services: Real time visual communication to and from the field
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cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

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