Shifting Gears
Amdocs B2B Portfolio spans the entire customer lifecycle, from marketing and sales through delivery to monetization and care. It supports connectivity and beyond connectivity products, enabling communications service providers to engage effectively with customers and grow their revenue with rich B2B solutions.
Amdocs B2B Portfolio is powered by aOS Cognitive Core, a generative AI technology foundation with pre-built telco-specific agent libraries and actionable insights. Open by design and based on industry standards, it enables CSPs to accelerate any generative AI strategy while ensuring telco-grade security, compliance, and observability.
Amdocs B2B Portfolio in Action
Featured insights
The Criticality of Telco-specific Full Stack Systems: The CXO Guide to Telco B2B Commerce
CSP are expanding deeper into the B2B market, prioritizing it as a core strategic market. Learn more about how this is driving demand for telco-specific commerce systems.
Every move counts: Mastering B2B commerce
To shift from being a legacy supplier of communications services to a digital solutions provider in the B2B segment, there are a number of attributes CSPs require from their commerce platforms.
Next-generation telecoms CPQ is needed to unlock revenue growth for CSPs
This Analysys Mason perspective examines challenges in the CSP market and highlights how upgrading to next-generation telecoms-specific CPQ systems can enable CSPs to address these challenges and meet their growth aspirations.
Related insights
Frequently Asked Questions
What is Amdocs B2B Portfolio?
Amdocs B2B Portfolio is a flexible suite of modular solutions designed to help communications service providers (CSPs) manage the complete B2B customer lifecycle — from sales and delivery through monetization and care. It enables seamless end-to-end B2B customer experiences and supports advanced digital services.
How can Amdocs B2B Portfolio support my B2B business growth?
Amdocs B2B Portfolio provides CSPs with a flexible platform for growth, supporting any connectivity or beyond connectivity (ICT and managed service) solutions. It supports any vertical market or commercial model. By adopting Amdocs’ agent-driven software, CSPs can improve their agility and efficiency, ensuring profitable and sustainable B2B growth.
How will our enterprise customers benefit?
The portfolio helps CSPs meet enterprise expectations for speed, flexibility, and transparency. It enables customer-centric selling, supports flexible billing models, and improves delivery accuracy (“first-time-right”), so enterprise buyers get faster onboarding, smoother service activation, and clearer billing. Enhanced self-serve capabilities spanning the entire customer lifecycle elevates the enterprise experience, including a clear and consolidated bill experience supported by agentic care.
Do I have to buy everything to get the benefits?
No. While Amdocs B2B Portfolio is pre-integrated, it is also modular, in order to meet specific business needs. It includes catalog, sales automation, CPQ, order management, fulfillment, orchestration, assurance, charging, billing and care solutions, which can be deployed to address specific CSP pain points.
How does Amdocs B2B Portfolio use AI to improve operations?
Powered by aOS Cognitive Core agents, Amdocs embeds AI into the core of its solutions in order to simplify selling and monetizing complex B2B solutions; to support autonomous network operations and assurance; and provide flexible, transparent billing capabilities for enterprise customers. This enables CSPs to sale their B2B operations while improving efficiency and agility, delivering profitable B2B growth.
Why is Amdocs the right partner for B2B?
Amdocs combines a broad B2B portfolio with proven implementation and delivery capabilities to support the complexity of the B2B segment. With expertise across the full customer lifecycle — from configuring and selling enterprise solutions to seamless delivery and accurate billing — Amdocs is uniquely positioned to help CSPs capture the B2B opportunity.