The Place for Digital Talks & Intelligent Minds Looking beyond the service provider-OTT truce Amit Sheps | Sep 19 2017 Digital monitization OTT
Amdocs Voices Who’s putting artificial intelligence into practice (and why chatbots should seem older than the customer they’re helping) Jeff Barak | Sep 13 2017 AI chatbot
The Place for Digital Talks & Intelligent Minds INFOGRAPHIC: Humans vs Machines: How to stop your chatbot from lagging behind Dafna Yanay | Sep 12 2017 AI smartbot Research
The Place for Digital Talks & Intelligent Minds Humans vs Machines: How Bots Can Meet Customer Expectations Dafna Yanay | Sep 11 2017 smartbot AI
Insight Fuel Quality engineering for video content - the key to delivering superior customer experience Ronit Ben Sheffer | Sep 07 2017 Meet the testing experts Digital testing
Mobile Financial Services The Great MFS Opportunity for Banks in Peru Maya Barkay | Sep 07 2017 Unbanked
The Place for Digital Talks & Intelligent Minds Chief Marketing Officer’s Guide to Artificial Intelligence Doron Youngerwood | Sep 04 2017 AI Amdocs aia
The Place for Digital Talks & Intelligent Minds 3 Essentials for Designing Superior Customer Experiences in The Digital Economy Dayana Nevo | Sep 04 2017 digital experience customer experience
Network Talk Amdocs survey: Defining the Service Provider’s role in the Brazilian IoT Ecosystem Jesus Luzardo | Sep 04 2017 Internet of Things Amdocs survey
Insight Fuel Top 5 elements to achieve auto-governance in your contact center Yehuda Dayan | Sep 04 2017 Contact center
Insight Fuel How to make a splash over DevOps Sholom Weglein | Aug 24 2017 DevOps Intelligent Operations
The Place for Digital Talks & Intelligent Minds Head of Customer Care’s Guide to Artificial Intelligence Doron Youngerwood | Aug 24 2017 customer care artificial intelligence
Mobile Financial Services Staying Smart and Relevant in Banking Maya Barkay | Aug 24 2017 agent banking
Insight Fuel Making it “game, set and match” for successful autonomous operations Oren Rob | Aug 17 2017 Intelligent Operations Autonomous Operations See-analyze-act
Insight Fuel Pre-empting your operational pain Sholom Weglein | Aug 03 2017 Operational services Proactive Care See-analyze-act
The Place for Digital Talks & Intelligent Minds On the Value of Transformation Dayana Nevo | Aug 02 2017 360 degree view of customer digital experiences improving customer experience
The Place for Digital Talks & Intelligent Minds Three Ireland Delivers Dayana Nevo | Aug 02 2017 customer story digital customer experience Three Ireland
Mobile Financial Services Agent banking can grow your business Maya Barkay | Aug 01 2017 agent banking Mobile financial services
Insight Fuel Meet Amdocs Testing Pamella Admoni Sawday | Jul 27 2017 data privacy and testing, regulation and testing
Insight Fuel Amdocs Academy Gets Immersive Yael Gur | Jul 27 2017 Amdocs academy Immersive learning virtual reality in employee training workplace learning
Mobile Financial Services Why Agent Banking Is a Win-Win-Win Justin Ho | Jul 25 2017 agent banking Mobile financial services
The Place for Digital Talks & Intelligent Minds Learn to love your data, it is the fuel that powers business transformation Tom Pringle | Jul 19 2017 business transformation through data data dependence Ovum view
Mobile Financial Services Set up your agent banking network in 5 easy steps Maya Barkay | Jul 18 2017 agent banking effective banking networks MFS MFS banking
The Place for Digital Talks & Intelligent Minds Don’t wait: Now is the time to add intelligence to your applications and services Michael Azoff | Jul 13 2017 AI strategy Ovum view positioning CSPs utilizing AI
Amdocs Voices Amazon spots the IoT opportunity Jeff Barak | Jul 13 2017 Amazon AT&T Chris Penrose GSMA Internet of Things IoT Mobile World Live Recode Jason Del Ray smart home
Insight Fuel Why popping pills is bad for your IT operations’ health Sholom Weglein | Jul 11 2017 complex CSP IT ecosystems IT operations specialist IT strategy
The Place for Digital Talks & Intelligent Minds Taking Care of Basics, and Way Beyond, with Artificial Intelligence Roni Dvir | Jul 11 2017 AI basic training artificial intelligence basics The basics of AI
Insight Fuel Innovating the university scene Hanoch Sapoznikov | Jul 06 2017 amdocs academia program innovation cloud
The Place for Digital Talks & Intelligent Minds Is it time to change the channel? Ian Zeifman | Jul 04 2017 aia digital experience smartbot
The Place for Digital Talks & Intelligent Minds Keeping ahead of the game: How to plan your AI journey in three phases Eden Zoller | Jul 03 2017 3 phases to AI building AI capability practical AI for CSPs Value from AI
The Place for Digital Talks & Intelligent Minds When Going Digital, You Gotta Get Smart Jonathan Kaftzan | Jun 19 2017 AI
Amdocs Voices Merging with the best of them: Amdocs wins top M&A award Jeff Barak | Jun 14 2017 M&A Advisor Corporate/Strategic Deal of the Year Awards David Fergusson Light Reading Leading Lights
Network Talk 3 reasons why network virtualization won’t fly – and what we can do about it Eyal Felstaine | Jun 14 2017 NFV OTT SDN ONAP
The Place for Digital Talks & Intelligent Minds If advertising died, would consumers mourn Roni Dvir | Jun 12 2017 Fall of advertising Relationship marketing vs advertising
Network Talk Making Network Sharing Viable Tanya White | Jun 12 2017 network experience Network Sharing Resource Sharing NxM
Insight Fuel Dear future me: Tickle me! Tamar Poleg | Jun 08 2017 AI learning Amdocs academy bored people
Insight Fuel To Cloud or not to Cloud? Liron Freind | Jun 08 2017 cloud center of excellence cloud journey cloud team
The Place for Digital Talks & Intelligent Minds Is it a smarter chatbot, or a smartbot? Doron Youngerwood | Jun 07 2017 Amdocs aia artificial intelligence for telecom IBM Watson
The Place for Digital Talks & Intelligent Minds Pay-TV as an add-on to your wireless plan Jonah Pransky | Jun 06 2017 convergent charging CSP-owned content IDC survey Service provider OTT partnerships
Mobile Financial Services Asia’s growing middle-class is becoming the key consumers of mobile-first economy Maya Barkay | Jun 05 2017 APAC Justin Ho mobile economy
Network Talk Lessons from the cloud will help telcos get better at services. Here’s why. Tzvika Naveh | Jun 01 2017 DevOps ONAP NFV SDN
Insight Fuel Meet the Experts: Do we have a new digital testing buying persona? Ronit Ben Sheffer | May 28 2017 testing tesing experts
Network Talk The missing piece of the puzzle? Angela Logothetis | May 24 2017 AI AI Network ONAP NFV artificial intelligence for telecom
Amdocs Voices And the GTB Consumer-Service Innovation Awards go to… (spoiler alert! XL Axiata, Sprint, and Amdocs) Naomi Weiser | May 24 2017 data experience digital engagement Global Business telecoms GTB Innovation award 2017 innovation service providers Sprint XL Axiata
The Place for Digital Talks & Intelligent Minds Simple sophistication in customer engagement Jonah Pransky | May 23 2017 build your own subscription plan digital charging plans IIDC research
Network Talk Poor indoor coverage – Missed Opportunity? Tanya White | May 23 2017 network experience NxM
Insight Fuel We’re winners! – Connected Citizen/Smart City Catalyst takes TMForumLive Catalyst Award Gadi Solotorevsky | May 22 2017 tm forum Catalyst Team Award
The Place for Digital Talks & Intelligent Minds 4 Quick Takeaways from TM Forum in Nice: Google, Gambling and Sentiment Analysis Dayana Nevo | May 22 2017 #TMFlive digital transformations sentiment TM Forum Live 2017
Insight Fuel Open by design – the new way to grow in the digital economy Daphne Gottschalk | May 22 2017 digital
Amdocs Voices So, is Alexa going to be your phone now too? Uri Gurevitz | May 17 2017 alexa echo Amazon customer experience spotlight survey 2016 privacy smartphone
The Place for Digital Talks & Intelligent Minds There’s data, and then there’s Data Roni Dvir | May 17 2017 AI artificial intelligence and data data management fresh data high-quality data
Network Talk NxM: matching network performance to customer needs, at last Caroline Gabriel | May 16 2017 network experience NxM
Amdocs Voices Amdocs wins TWO Leading Lights awards (and we’re very proud about it) Jeff Barak | May 16 2017 aia, AT&T Best Deal maker ECOMP3 Intelligent CSP Leading Lights award Light Reading Outstanding Communications Technology Vision Roman Pacewicz Zur Yahalom
Network Talk Open source can protect your virtualized network. Here’s how. Liron Shtraichman | May 15 2017 Open Source Virtualization ONAP
The Place for Digital Talks & Intelligent Minds How does the Communications Service Provider of today become the Digital Service Provider of tomorrow? Jonathan Kaftzan | May 12 2017 catalyst digital service provider transformation TM Forum Live
The Place for Digital Talks & Intelligent Minds Service Providers are Diving into the Digital Economy Jonah Pransky | May 09 2017 digital charging IDC whitepaper on digital economy digital economy
Network Talk The specter of spectrum waste or a spectrum of possibilities? Konstantinos Stavropoulos | May 09 2017 spectrum network experience NxM
The Place for Digital Talks & Intelligent Minds Digital Transformations: A Work Of Art? Dayana Nevo | May 04 2017 digital transformation
The Place for Digital Talks & Intelligent Minds Oxymoron? AI Enabling Authentic Customer Engagements Roni Dvir | May 03 2017 authentic customer experiences predictive proactive personalized superlative customer experience
Network Talk Network densification vs network experience. Can you have it both ways? Tanya White | May 01 2017 small cells NxM network experience
Network Talk Network virtualization is a culture shock. We need to get over it. Oren Marmur | Apr 27 2017 ONAP ECOMP NFV
Amdocs Voices More than just a fashionable move Jeff Barak | Apr 26 2017 Brian Krzanich data Intel Mobileye
Network Talk NxM: How to better understand and manage network experience Konstantinos Stavropoulos | Apr 26 2017 Research NxM Network Experience Management
Insight Fuel Can immersive learning improve our real-life performance? Tamar Poleg | Apr 25 2017 augmented reality learning Immersive learning virtual reality learning workplace training of the future
Insight Fuel Spring – time of big plans and new beginnings Ronit Ben Sheffer | Apr 24 2017 Application development testing Digital testing quality assurance testing
Network Talk The balance of power in telecoms is shifting – you just need to take a leap of faith Alla Goldner | Apr 19 2017 ONAP Open Source
Network Talk Virtualization needs open source! (And here’s why) Eyal Felstaine | Apr 11 2017 network ONAP SDN Virtualization Open Source
The Place for Digital Talks & Intelligent Minds Can AI rescue you from the Ninth Circle of Hell? Roni Dvir | Apr 06 2017 "ninth circle of hell" Anthony Goonetilleke artificial intelligence cognitive intelligence customer service IVR Janie Emaus Shep Kyken Voicemail hell
Amdocs Voices YouTube TV – it’s not about the streaming service Jeff Barak | Apr 06 2017 451 Research Group YouTube AT&T Ben Popper Comcast
Insight Fuel Are we going to be replaced by Bots? Tamar Poleg | Apr 05 2017 AI Amdocs academy employment in the future
Insight Fuel We had an AWSome Day…the first of many! Yifat Kafkafi | Apr 05 2017 amazon web services Amdocs connected home in cloud cloud center of excellence
The Place for Digital Talks & Intelligent Minds Finding the right moment Roni Dvir | Mar 30 2017 AI artificial intelligence Bouygues Telecom contextual digital engagement
Amdocs Voices Read all about it! What publishing can learn from digital transformations in telecoms (and vice-versa) Michael Isaacs | Mar 29 2017 Athan Stephanopoulos Digital Innovators’ Summit 2017 digital transformation Edoardo Jacucci Athan Stephanopoulos Jamie Pallot publishing telco Vindicia
Amdocs Voices Is the price of your privacy a new flashlight app? Gadi Solotorevsky | Mar 26 2017 privacy TM Forum Live Nice TMF catalyst trust
Network Talk ONAP is changing the fabric of telecoms – here’s how Ann Hatchell | Mar 23 2017 ONAP ECOMP cloud Open Source
Amdocs Voices Why innovation isn’t just about a really great idea Daphne Gottschalk | Mar 20 2017 "Myths of Innovation" innovation
Amdocs Voices Dad, can I have a car subscription for my 16th birthday? Michael Isaacs | Mar 14 2017 autonomous cars billing systems business models
Insight Fuel Calculating the fraud risks of the digital era Dror Eshet | Mar 08 2017 fraud protection Revenue Assurance social engineering mobile malware Revenue Guard
Insight Fuel Good deeds are back Arye Zacks | Mar 06 2017 Corporate social responsibility Good Deeds month DoGoodFeelGreat
Insight Fuel AI that’s here to stay Doron Youngerwood | Mar 06 2017 MWC AI artificial intelligence Amdocs aia
Insight Fuel Why consumers’ ‘always-on’ mentality is driving industry change Jonathan Kaftzan | Mar 02 2017 MWC
Insight Fuel Artificial Intelligence re-shaping the telco industry Roni Dvir | Mar 01 2017 Amdocs aia artificial intelligence Mobile World Congress MWC17
Amdocs Voices Why mobile financial service providers can’t afford to ignore loyalty programs Naomi Weiser | Feb 28 2017 loyalty cards mobile financial services, Mobile World Congress Ovum
Insight Fuel Amdocs aia Delivers Intelligence Everywhere Roni Dvir | Feb 27 2017 aia artificial intelligence Mobile World Congress MWC17
Amdocs Voices Pay attention at the back-end Jeff Barak | Feb 23 2017 5G ECOMP Mobile World Congress NFV
Network Talk How ONAP will transform the dynamics of the telecom marketplace Alla Goldner | Feb 23 2017 Linux Foundation ONAP ECOMP Open Source
Network Talk Why it makes sense to open-source ECOMP Eyal Felstaine | Feb 21 2017 ECOMP ONAP Open Source NFV
Insight Fuel Some Big News About Artificial Intelligence Arye Zacks | Feb 20 2017 AI artificial intelligence fourth industrial revolution
Mobile Financial Services Infographic: the impact of MFS loyalty programs on consumer usage Sharath Dorbala | Feb 19 2017 benefits of loyalty programs dangers of no loyalty program Loyalty programs mobile wallet loyalty
Mobile Financial Services Video: 5 misconceptions service providers have about MFS loyalty programs Maya Barkay | Feb 14 2017 loyalty misconceptions loyalty video Mobile wallet loyalty programs
Mobile Financial Services Focus on Loyalty or Lose Sharath Dorbala | Feb 13 2017 loyalty survey mobile wallets tiered loyalty programs
Amdocs Voices Want to maximize the success of your digital transformation? Make the CIO your digital educator Vincent Rousselet | Feb 08 2017 CIO digital transformation service providers
Insight Fuel Wi-Fi In The Clouds Eyal Amit | Feb 07 2017 Cloud wi-fi solutions enterprise solutions Mobile World Congress MWC17
Insight Fuel Meet the Experts: Transforming networks with NFV and how it will impact the testing process Mike Cooper | Feb 06 2017 ECOMP AT&T NFV Virtualization
Network Talk Elementary, my dear Watson Konstantinos Stavropoulos | Jan 30 2017 analytics end to end network experience Network Experience Management network performance NxM VoLTE
Amdocs Voices My daughters’ daughters won’t have to learn to drive – but will they even need to work? Vincent Rousselet | Jan 23 2017 artificial intelligence AT&T automation Telstra Verizon
Network Talk Start with the end in mind Konstantinos Stavropoulos | Jan 11 2017 end to end network experience Network Experience Management network performance NxM
Mobile Financial Services The Ovum Decision Matrix – A Must Read When Seeking a Mobile Wallet Platform for your business Jonathan Kaftzan | Jan 10 2017 how to pick a mobile wallet platform mobile wallets Ovum decision matrix - mobile wallet
Insight Fuel Integrating Acquisitions into Amdocs CES 10.1 Arye Zacks | Jan 09 2017 acquisitions Amdocs CES 10.1 Amdocs M&A
Mobile Financial Services A Wallet Platform Worthy of my Mobile Phone Jonathan Kaftzan | Jan 05 2017 mobile wallet Ovum mobile wallet market leader secure mobile wallet
Amdocs Voices Want to earn US$1.6B after only 5 years? Just go virtualize your video-delivery network | Jan 04 2017 Amdocs Analysys Mason multiscreen network NFV operator pay TV TV everywhere vCPE video delivery network virtualisation
Mobile Financial Services Channeling 2017 – what does the MFS crystal ball predict? Maya Barkay | Dec 28 2016 companion cards in MFS Gamification in mobile financial services MFS in 2017 MFS trends
Amdocs Voices How did you do your Christmas shopping? Jeff Barak | Dec 26 2016 451 Research Amazon Amdocs Customer Experience Spotlight Christmas experience online shopping Pew Wall Street Journal Laura Stevens
Amdocs Voices Fed up of going on blind dates? (Well, so are service-provider customers) Sheryl Kingstone | Dec 22 2016 451 Research personas Charter Communications data analytics
Network Talk Confused by 5G news headlines? Why you are not alone Konstantinos Stavropoulos | Dec 21 2016 5G network of the future
Mobile Financial Services Amdocs Helps Establish Global MFS Standards at United Nations Maya Barkay | Dec 20 2016 Amdocs at the UN DFS FG Digital financial services focus group United Nations MFS standards
Insight Fuel A dazzling corporate light Arye Zacks | Dec 18 2016 Amdocs corporate social responsibility CSR CSR report giving back to community
Network Talk What 5G is about: an alternative view Konstantinos Stavropoulos | Dec 12 2016 5G network of the future verticals
Insight Fuel Getting Ready for the On-Demand Digital Economy Arye Zacks | Dec 12 2016 CES 10.1 digital transformation network
Network Talk Network Testing Challenges: NFV and SDN Manasa Agaram | Dec 08 2016 quality testing speed testing
Mobile Financial Services Is the Financial Services Industry the Friend or Foe of MFS? (Hint: Think Bestie) Maya Barkay | Dec 08 2016 fintech MFS Relationship between Fintech and MFS relationship between MFS and FinTech
Amdocs Voices Why OTT could be Pay-TV’s new best friend Sheryl Kingstone | Dec 07 2016 451 Research anywhere TV AT&T DirecTV Now John Stankey OTT partnership pay TV
Network Talk VoLTE: No easy path – but worth it Nere Gunn | Dec 06 2016 challenges of VoLTE VoLTE VoLTE services
Insight Fuel Keeping Pace with the Internet of Things Arye Zacks | Dec 05 2016 IoT service providers monetizing IoT
Network Talk Network Testing: Having the right tools at the right time Nere Gunn | Nov 30 2016 developing testing tools network services network testing
Amdocs Voices Why I’m not going to argue with Tom Cruise Vincent Rousselet | Nov 28 2016 Alexa Amazon Apple Ben Wood CCS Insight Dr Steffen Roehn iCar innovation Mtel Prof. Eugene Kandel Reliance JIO Titan Tom Cruise unicorns
Mobile Financial Services The 5 Main MFS Game Changers in Africa Maya Barkay | Nov 28 2016 Africa MFS How mobile financial services changes lives
Network Talk Overcoming the VoLTE challenges Nere Gunn | Nov 28 2016 challenges of VoLTE network VoLTE solutions VoLTE
Insight Fuel Giving thanks for the testers this holiday season Yoav Ziv | Nov 22 2016 testing Black Friday e-commerce Mobile Monday sales mobile commerce testing services Thanksgiving
Insight Fuel When Digital Goes Wrong: Lessons from Revenue Assurance Gadi Solotorevsky | Nov 22 2016 customer experience digital experience digital transformation fraud management Kafka online experience Revenue Assurance
Network Talk High-definition voice needs a robust network Manasa Agaram | Nov 17 2016 HD Voice high definition lighthouse QoE VoLTE
Network Talk Network Testing: Busting the 9-week barrier Manasa Agaram | Nov 17 2016 Coleman Parkes network testing NFV SDN
Insight Fuel Meet Pepper: The robot about to inherit Amdocs’ unique DNA Anthony Goonetilleke | Nov 15 2016 AI Anthony Goonetilleke GAFA Pepper innovation robot SoftBank
Network Talk VR Apps – Setting a New Bar for Quality of Experience Manasa Agaram | Nov 15 2016 AR augmented reality Olympic Games Olympics virtual probes virtual reality vProbes VR
Network Talk Do you know which virtual network approach is right for you? Tzvika Naveh | Nov 09 2016 NFV vendor lock in virtual network approach
Mobile Financial Services B2B2C and Banking-as-a-Platform – Finding the New Frontier for CSPs and Retailers Maya Barkay | Nov 09 2016 MFS Banking-as-a-Platform
Mobile Financial Services Why Companion Cards Are the MFS Industry’s Blue Ocean Jonathan Kaftzan | Nov 09 2016 companion card MFS new MFS use cases
Amdocs Voices The Third Network – Live from MEF 16 in Baltimore Jeff Barak | Nov 08 2016 MEF16 Third Network
Network Talk Network analytics targets fiber rollout hotspots Manasa Agaram | Nov 07 2016 fiber network
Network Talk 10, 9, 8, 7… countdown to the IoT explosion Manasa Agaram | Nov 02 2016 IoT NFV virtual probes Virtualization
Network Talk Making the (Business) Case for vProbes Integration Manasa Agaram | Oct 27 2016 NFV SDN network experience
Network Talk Process orchestration drives more efficient fiber rollout Graham Wright | Oct 26 2016 fiber network experience
Mobile Financial Services Amdocs’ MFS Solution Takes First Prize in the Prestigious Tele.Síntese 2016 Award Ceremony Maya Barkay | Oct 10 2016 Amdocs wins MFS awards Top MFS vendor
Insight Fuel Entertainment that works Arye Zacks | Oct 10 2016 acquisitions customer experience entertainment Vindicia
Insight Fuel NBA, Vimeo, BBC and many OTT platforms join our adventure into the digital revolution Avishai Sharlin | Sep 28 2016 Vindicia OTT
Mobile Financial Services 2017 Trends: The Synthesis of Mobile and Digital Technology Maya Barkay | Sep 28 2016 Biometrics MFS trends, virtual currencies, wearables
Mobile Financial Services Building a bright new Tokenized future for MFS Maya Barkay | Sep 21 2016 MFS secure mobile transactions Security tokenization
Mobile Financial Services New Technology Innovations Impacting MFS Success Maya Barkay | Sep 19 2016 cardless cash innovation mobile biometrics online to offine
Amdocs Voices The future demands 5G – Live from CTIA in Las Vegas Jeff Barak | Sep 09 2016 5G drones IoT
Amdocs Voices John Legend’s mobile etiquette guide – Live from CTIA in Las Vegas Jeff Barak | Sep 09 2016 John Legend social media
Amdocs Voices Why your phone has become the remote control of your life – Live from CTIA in Las Vegas Jeff Barak | Sep 08 2016 advertising AT&T Big data analytics Glenn Lurie mobile video News Corporation Peter Chernin
Amdocs Voices The 5G revolution – Live from CTIA in Las Vegas Jeff Barak | Sep 08 2016 5G AT&T CTIA Super Mobility FCC Glenn Lurie regulation Meredith Attwell Baker spectrum Tom Wheeler wireless
Mobile Financial Services 3 key elements to drive long term commercial success, scale and profitability with MFS Maya Barkay | Sep 07 2016 MFS agility MFS product planning MFS strategy
Mobile Financial Services The Road to Growth – Key insights on MFS growth for mobile money providers Maya Barkay | Aug 18 2016 building MFS solution MFS scale strategic vision
Mobile Financial Services How to drive partnerships further and faster in MFS Maya Barkay | Aug 14 2016 MFS MFS partners Mobile financial services partnreships
Mobile Financial Services The Sixth Olympic Ring Arye Zacks | Aug 08 2016 Rio games Rio Olympics VIsa payment ring
Mobile Financial Services When it comes to MFS, scalability and profitability can go hand in hand Maya Barkay | Aug 04 2016 MFS mobile financial services profitability scaling mobile financial services