Telco monetisation systems in 2023
Amdocs retains industry leadership
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The digital enablement segment, which primarily comprises of Monetization and Customer engagement systems, is going through a unique phase where CSPs are prioritizing front and back-office systems for modernization.
Communications service providers continue investing to transform their support systems into platforms, adapt to emerging business models, and build stronger B2B and B2C partnership capabilities.
According to Appledore analysis, Amdocs leads the overall digital enablement product market by a considerable margin. Amdocs also maintains market leadership in the charging segment, outpacing even network equipment providers thanks to its extensive tier-1 client relationships.