Webinar: Driving Measurable Outcomes for Telecom with GenAI

Generative AI is transforming the telecommunications industry by revolutionizing customer service, optimizing network operations, and addressing key industry challenges. In this session, industry experts from Microsoft and Amdocs explore how evolving digital technologies are reshaping telecom operations and review real-world use cases, demonstrating how quantitative performance metrics can be harnessed to improve efficiency and drive innovation.

Join industry experts from Microsoft and Amdocs to:

• Gain insight into AI-driven KPIs and operational benchmarks – with a focus on Care and Sales
• Discover best practices for AI deployment using Agents
• Learn strategies to automate service operations and reduce costs associated with GenAI
• Explore how autonomous AI Agents impact Telco workflows

And more

Speakers:

• Gansu Adhinarayanan, Microsoft
• Ofir Daniel, Amdocs
• Stephen M. Saunders MBE, Fierce Network

Don't miss the chance to learn from industry experts and gain valuable insights.

Available on-demand