Amdocs Named a Leader in Gartner’s 2018 Magic Quadrant for Operations Support Systems

Press Release Mar 07 2018
Amdocs recognized for its completeness of vision and ability to execute; the report assessed Amdocs’ Operations Support Systems and Network Function Virtualization solutions as part of the company’s evaluation

ST. LOUIS - March 7, 2018 - Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced Gartner has positioned Amdocs as a Leader in its 2018 Magic Quadrant for Operations Support Systems*. This Gartner Magic Quadrant provides a snapshot of the market and vendors offering operations support systems (OSS) solutions for communications service providers (CSPs) and evaluates them on their completeness of vision and ability to execute.

“We feel that Gartner positioned Amdocs as a Leader in recognition of Amdocs’ design of current OSS systems, where the CSP can realize digital business benefits directly much faster. These evolutionary steps include the application of service-oriented, cloud-based architecture, analytics and automation using machine learning and apply it for the immediate benefit of customers,” said Anthony Goonetilleke, group president of Amdocs Technology. “Our recent launch of Amdocs NFV powered by ONAP (Open Network Automation Platform) is the industry’s first software and services portfolio to leverage the Linux Foundation’s ONAP platform, and it enables service providers to accelerate network functions virtualization (NFV) and software-defined network (SDN) service innovation and reap the operational benefits of virtualization.”

According to Gartner, “Leading vendors in this Magic Quadrant cover both the traditional OSS and the new OSS orchestration architectures in the form of SDN/NFV orchestration solution capabilities. The underlying functionality will be the same for both worlds. However, architectures will shift from vertical solution stacks — often purpose-tailored to specific technologies — to horizontal, fully integrated OSS functionality. The new OSS orchestration will encompass the same functionality, encapsulated in pre-integrated, real-time, self-configurable, metadata-driven architectures.”

Across the 350 communications and media companies that Amdocs serves, the company had several new wins in the OSS space this past year. These include NetLink Trust, Singapore’s nationwide communications infrastructure provider, for a next-generation BSS and OSS solution to transform its legacy systems and fully automate order management, service design and delivery processes and service assurance, and an advanced BSS and OSS solution at DISH Network Corporation to redefine the experience for its DISH Business customers, as well as projects with ONAP early adopters such as AT&T, Bell Canada and Orange.

*Gartner, "Magic Quadrant for Operations Support Systems,” Martina Kurth, Amresh Nandan, June Ainslie, 22 February 2018.

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About Amdocs
Amdocs is a leading software and services provider to the world’s most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise and intelligent operations. Amdocs and its 25,000 employees serve customers in over 85 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.9 billion in fiscal 2017. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2017 filed on December 11, 2017 and our quarterly 6-K form furnished on February 12, 2018.

Media Contacts:

Marcel Kay
Amdocs Public Relations
Tel: +44 (0)7896 931335

Jenn Headley
Hotwire PR for Amdocs
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