Please log in to our ServiceNow Support Portal for managing your Amdocs cases.
View our brief tutorial for an introduction on using the new Support Portal:
Please log in to our Customer Self-Service Portal for access to Patches, Documentation, End of Life information, and Security Advisories.
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If you encounter any problems accessing ServiceNow or the Customer Self-Service Portal, please contact Amdocs Open Network Support at the following numbers:
Technical Assistance Center Toll Free:
North America and Puerto Rico: +1-877-943-3772
Mexico (Avantel, Telmex): +00-1-800-514-7933
Global*: +00-800-9433-7726 (00 for most of Europe)
Technical Assistance Center Non-Toll Free:
Within North America: 613-595--5197
Outside North America: +1-613-595-5197
*Coverage in Australia, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, and the United Kingdom.