Amdocs Open Network - Network Support

PLEASE NOTE

These resources are for Amdocs customers only

If you are Amdocs’s employee looking for internal IT support, please call 1-314-212-7777

ServiceNow

Please log in to our ServiceNow Support Portal for managing your Amdocs cases.

View our brief tutorial for an introduction on using the new Support Portal:


 

Customer Self-Service

Please log in to our Customer Self-Service Portal for access to Patches, Documentation, End of Life information, and Security Advisories.

Need Help Logging In?
If you encounter any problems accessing ServiceNow or the Customer Self-Service Portal, please contact Amdocs Open Network Support at the following numbers:

Technical Assistance Center Toll Free:
North America and Puerto Rico: +1-877-943-3772
Mexico (Avantel, Telmex): +00-1-800-514-7933

Spain: +900-967060
Global*: +00-800-9433-7726 (00 for most of Europe)

Technical Assistance Center Non-Toll Free:
Within North America: 613-595--5197
Outside North America: +1-613-595-5197

E-mail: support.DE@amdocs.com

*Coverage in Australia, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Japan, Malaysia, Netherlands, New Zealand, Norway, Singapore, South Korea, Sweden, Switzerland, and the United Kingdom.