Network Support

 

Customer Self Service

Customer Documentation

Product Patches

End of Life Dates

Security Advisory Bulletins

ServiceNow

Please log in to our ServiceNow Support Portal for managing your Amdocs cases.

View our brief tutorial for an introduction on using the new Support Portal:

Customer Self-Service

Please log in to our Customer Self-Service Portal for access to Patches, Documentation, End of Life information, and Security Advisories.

Need Help Logging In?
If you encounter any problems accessing ServiceNow or the Customer Self-Service Portal, please contact Amdocs Open Network Support at the following email: support.DE@amdocs.com

If you are experiencing any major Production issues, please follow the escalation matrix as provided with the Hotline Number. You may also login with your credentials to obtain these numbers.

WHY STOP
AT AVERAGE?

make it
amazing

Your future looks
breath-taking from here

cloud

Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant

automation

Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

Fill your customers’ day
with content they love

media

Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.

digital

Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible

5G

Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.

Explore

about Amdocs

Discover how Amdocs can help your business.

cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

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