Please log in to our ServiceNow Support Portal for managing your Amdocs cases.

View our brief tutorial for an introduction on using the new Support Portal:

Customer Self-Service

Please log in to our Customer Self-Service Portal for access to Patches, Documentation, End of Life information, and Security Advisories.

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If you encounter any problems accessing ServiceNow or the Customer Self-Service Portal, please contact Amdocs Open Network Support at the following email:

If you are experiencing any major Production issues, please follow the escalation matrix as provided with the Hotline Number. You may also login with your credentials to obtain these numbers.