Vivo Selects Amdocs to Enhance their Evolution Journey and Drive Operational Excellence

JERSEY CITY, NJ – November 12, 2024 - Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, announced that Vivo has selected Amdocs to enhance its systems flexibility, time-to-market, and operational efficiencies. This collaboration will empower the Brazilian communications service provider to leverage Amdocs' solutions and advance their systems evolution plan, empowering a robust microservices strategy.

In this engagement, Amdocs will deliver a set of cloud-native web services, based on TM Forum standards, and allow Vivo to expose its Amdocs business support systems (BSS) capabilities in a secured manner to any authorized company’s platform or service, located anywhere within or outside the service provider’s network. With its low-code capabilities, the platform also provides a simpler way for Vivo to develop additional services with minimal disruption to ongoing business.

"This collaboration with Amdocs is one of the steps in our evolution plan that will provide Vivo with a higher level of flexibility, reduction in time-to-market, and operational efficiencies," said Ana Drumond, Director of B2C Technology and New Business at Vivo. “We count on Amdocs' expertise to achieve our strategic goals."

"Amdocs is excited to work with Vivo as they embark on their future-ready roadmap," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "With our platform, Vivo will be well-positioned to expose its capabilities across their ecosystem, leveraging low-code capabilities to quickly and efficiently develop new services, and ensuring seamless experiences for their customers."

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About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

About Vivo
Vivo is the commercial brand of Telefônica Brasil, a leading telecommunications company in the country, with 114.7 million accesses (2Q24) and its purpose is to “Digitize to Get Closer”. Vivo is a digital hub, facilitating its customers' access to services in different areas, such as entertainment, sports, energy, digital security, finance, health and education. It operates in the provision of fixed and mobile telecommunications services throughout the national territory and has a complete and convergent product portfolio for B2C and B2B customers. In the mobile segment, Vivo has 100.9 million accesses and accounts for the largest market share in the segment (38.8%) in the country, according to quarterly balance sheet results (2Q24). Guided by constant innovation and the high quality of its services, Vivo is at the center of a Digital transformation, which expands the autonomy, personalization and real-time choices of its customers, putting them in charge of their digital lives, with security and reliability. Telefônica Brasil is part of the Telefónica Group, one of the largest communications conglomerates in the world. Aware of its responsibility to give back to society the trust it receives in the use of its services, the company relies on Fundação Telefônica Vivo. For 25 years in Brazil, Fundação Telefônica Vivo has been one of the main pillars of social responsibility in Vivo's ESG concept. Focusing on education in public schools, it contributes to the development and digital inclusion of students and educators through projects that stimulate new teaching and learning opportunities.

Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other global or regional events, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's  offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, and for the third quarter of fiscal 2024 on August 19, 2024.

Media Contacts

Mario Hajiloizi
Amdocs Public Relations
E-mail: mario.hajiloizi@amdocs.com

Holly Abbott
Babel PR for Amdocs
Tel: +44 (0)7527 521057
Email: amdocs@babelpr.com / holly.abbott@babelpr.com