Lumen Technologies Selects Amdocs to Support its Cloud Journey for Mission-Critical BSS Applications to Google Cloud Platform

Jersey City, NJ – November 11, 2025 – Amdocs (NASDAQ: DOX), a leading provider of software and services to communications and media companies, today announced it has been selected by Lumen Technologies to support its cloud transformation by migrating mission-critical Business Support Systems (BSS) applications from on-premises infrastructure to Google Cloud Platform (GCP).

This represents a strategic step in Lumen’s cloud-first strategy, aimed at leveraging public cloud technologies to enhance agility, resiliency, and operational efficiency, while establishing a scalable and consumption-based IT foundation for future transformation efforts.

Under this engagement, Amdocs will lead the migration of Lumen’s core BSS systems to GCP, ensuring a secure and seamless transition that minimizes operational disruption. The migration will enable Lumen to simplify operations, reduce data center footprint, and accelerate innovation, helping deliver enhanced digital experiences for customers.

“Modernizing our business systems with Amdocs and Google Cloud is a critical step in simplifying how we operate and serve customers,” said Chad Naeger, Chief Information Officer at Lumen. “By moving from legacy infrastructure to a cloud-native environment, we plan to streamline processes, reduce costs, improve efficiency, and build the agility we need to bring new services to market.”

“We are delighted to partner with Lumen Technologies to advance their cloud-first vision,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. “By seamlessly migrating their core BSS systems to Google Cloud, we’re enabling Lumen to achieve greater agility, scalability, and business resiliency while ensuring application stability throughout the process. Together, we’re laying the foundation for a more efficient, future-ready enterprise powered by the cloud.”

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About Amdocs

Amdocs empowers the world’s leading communications and media companies to accelerate innovation and deliver exceptional customer experiences at scale. Our comprehensive portfolio of software products and services enable service providers to harness the transformative power of artificial intelligence, driving digital modernization, cloud adoption, intelligent network automation, and new revenue opportunities. With our talented people across the globe, we partner with our customers to turn advanced technology into measurable business outcomes, enriching lives and advancing a more connected society. Together, we help those who shape the future to make it amazing. Listed on the NASDAQ Global Select Market, Amdocs reported revenue of $4.53 billion in fiscal 2025.

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macroeconomic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, changes to trade policies including tariffs and trade restrictions, as well as the current inflationary environment, and the effects of these conditions on the Company’s customers’ businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the Company’s customers. Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the Company’s offerings and operations, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024, filed on December 17, 2024, and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025, and for the second quarter of fiscal 2025 on May 19, 2025, and for the third quarter of fiscal 2025 on August 18, 2025.

Media Contacts

Mario Hajiloizi
Amdocs Public Relations
E-mail: mario.hajiloizi@amdocs.com

Brittany Poulin
PAN for Amdocs
E-mail: amdocs@pancomm.com
Tel: (207)576-0472