The Place for Digital Talks & Intelligent Minds The Consumer-Chatbot Paradox Roni Dvir | Dec 13 2017 chatbot Ovum
The Place for Digital Talks & Intelligent Minds The 5 key capabilities required for achieving an intelligent 360-degree view of customers Roni Dvir | Oct 26 2017 360 view customers aia
The Place for Digital Talks & Intelligent Minds Intelligent customer care: getting it right the first time Roni Dvir | Oct 16 2017 aia customer care Predictive intelligence Proactive Intelligence Intelligence-driven customer care Aggregating customer data Feedback to AI engines 360 degree view of customer
The Place for Digital Talks & Intelligent Minds You have big data. Use it to create big-time intelligence Roni Dvir | Oct 09 2017 aia Big data analytics leveraging data Utilizing real time data data opportunity high-quality data turning data into intelligence capture AI opportunity
The Place for Digital Talks & Intelligent Minds Taking Care of Basics, and Way Beyond, with Artificial Intelligence Roni Dvir | Jul 11 2017 AI basic training artificial intelligence basics The basics of AI
The Place for Digital Talks & Intelligent Minds If advertising died, would consumers mourn Roni Dvir | Jun 12 2017 Fall of advertising Relationship marketing vs advertising
The Place for Digital Talks & Intelligent Minds There’s data, and then there’s Data Roni Dvir | May 17 2017 AI artificial intelligence and data data management fresh data high-quality data
The Place for Digital Talks & Intelligent Minds Oxymoron? AI Enabling Authentic Customer Engagements Roni Dvir | May 03 2017 authentic customer experiences predictive proactive personalized superlative customer experience
The Place for Digital Talks & Intelligent Minds Can AI rescue you from the Ninth Circle of Hell? Roni Dvir | Apr 06 2017 "ninth circle of hell" Anthony Goonetilleke artificial intelligence cognitive intelligence customer service IVR Janie Emaus Shep Kyken Voicemail hell