The Place for Digital Talks & Intelligent Minds How an AI-driven 360-degree customer profile helps service providers outperform customer KPIs Roni Dvir | Apr 16 2019 AI customer 360 intelligence
The Place for Digital Talks & Intelligent Minds Key Recommendations for Accelerating the Service Provider’s AI Journey Roni Dvir | Nov 19 2018 AI Ovum AI Maturity AI Roadmap data architecture
The Place for Digital Talks & Intelligent Minds Why an AI Maturity Assessment Is Critical for the Service Provider’s AI Journey Roni Dvir | Sep 27 2018 artificial intelligence
The Place for Digital Talks & Intelligent Minds The Consumer-Chatbot Paradox Roni Dvir | Dec 13 2017 chatbot Ovum
The Place for Digital Talks & Intelligent Minds The 5 key capabilities required for achieving an intelligent 360-degree view of customers Roni Dvir | Oct 26 2017 360 view customers aia
The Place for Digital Talks & Intelligent Minds Intelligent customer care: getting it right the first time Roni Dvir | Oct 16 2017 aia customer care Predictive intelligence Proactive Intelligence Intelligence-driven customer care Aggregating customer data Feedback to AI engines 360 degree view of customer
The Place for Digital Talks & Intelligent Minds You have big data. Use it to create big-time intelligence Roni Dvir | Oct 09 2017 aia Big data analytics leveraging data Utilizing real time data data opportunity high-quality data turning data into intelligence capture AI opportunity
The Place for Digital Talks & Intelligent Minds Taking Care of Basics, and Way Beyond, with Artificial Intelligence Roni Dvir | Jul 11 2017 AI basic training artificial intelligence basics The basics of AI
The Place for Digital Talks & Intelligent Minds If advertising died, would consumers mourn Roni Dvir | Jun 12 2017 Fall of advertising Relationship marketing vs advertising