Amdocs continues to dominate the telecom industry, securing its position as the Overall Leader in revenue management and monetization for the 17th consecutive year.
GlobalData’s Revenue Management Competitive Landscape Assessment 2024 report reaffirms Amdoc's leadership in telecom BSS, clearly showcasing Amdocs as the Leader in telecom monetization.
Amdocs has consistently received widespread recognition from the analyst community, underscoring its steadfast commitment to innovation in the technology sector. To maintain its position as a leader, Amdocs continuously strives to shift the paradigm with a revolutionary approach to developing all its solutions.
In its recent Revenue Management Competitive Landscape Assessment 2024 report, Globaldata notes Customized customer experiences through personalized pricing and offerings, and the rising B2B demand for private networks and cloud services, especially in industries like healthcare and manufacturing as the growing market drivers. They further mention AI and automation are enhancing pricing strategies and billing operations, while the expansion of digital services like streaming and gaming is driving the need for converged billing systems. Additionally, Generative AI (GenAI) is gaining traction for its potential to revolutionize customer service, product development, and operational efficiency.
Amdocs monetization solutions are built to optimize revenue streams while significantly enhancing customer experiences, a clear indication of its future-ready and visionary roadmap. By investing in cutting-edge technologies such as AI, ML, and generative AI combined with real-time billing & charging, Amdocs empowers communication service providers (CSPS) to drive growth with a flexible monetization approach, adapt to evolving market dynamics with emerging services and dynamic 5G application adoption, and stay ahead of industry trends. This relentless focus on innovation ensures that Amdocs remains a trusted partner for telecoms of all sizes seeking to maintain a competitive edge.
"Amdocs’ Freestyle Billing distinguishes itself with its modularity and flexibility, enabling CSPs to implement highly customized billing solutions tailored to their diverse service offerings. This adaptability not only enhances service alignment but also delivers cost-efficiency by streamlining complex billing operations and reducing operational overhead. As a result, CSPs can introduce new monetization models without incurring prohibitive costs. The platform’s ease of integration with both legacy and modern systems accelerates time-to-market, allowing CSPs to quickly launch new services and adapt to market demands."
Key Highlights Include:
- Amdocs Customer Experience Suite (CES24) was recognized by Globaldata for its market-leading capabilities in AI-driven analytics, real-time billing, and 5G monetization.
- Amdocs Freestyle Billing stands out for enabling hyper-personalized billing experiences powered by AI, ML, and generative AI (Gen AI).
Download the full reports to learn more about how Amdocs continues to lead the telecom industry's monetization transformation.