Case study

Automation

Services

Globe of Good – an award-winning story of disaster-relief cooperation between Amdocs and Globe

It’s important because we know communication is aid. It’s like water and electricity. You need to be able to reach your loved ones and find out what’s going on around you. To do that you need connectivity.

27 Dec 2022

Globe of Good – an award-winning story of disaster-relief cooperation between Amdocs and Globe

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Globe Telecom – the Philippines’ largest mobile network provider, and owner of one of their largest fixed-line and broadband networks.

Massive devastation caused by a life-threatening super-typhoon bringing torrential rains, flooding, landslides, and 160mph winds included severe physical damage to Globe’s charging site in Vizmin, resulting in 23M people being suddenly cut off from communications. Repairing the site would take months to complete. However, Globe and Amdocs managed to successfully restore essential mobile and data services in under 8 hours, giving back critical connectivity at a time when it was needed the most.