Communications & media services providers have sought to reinvent themselves as ‘digital service providers’ by revamping their customer-facing IT assets, but many have omitted to automate order fulfilment – making it the weak link in the service chain.
Only a truly holistic transformation will allow operators to fully exploit the investments they have...made in the network & business support system.
Putting this right requires digital-to-network automation that spans end-to-end service lifecycle management to include:
- Inventory management
- Order fulfilment
- Automatic fault detection and resolution
Read the report to see how comprehensive digital-to-network transformation can significantly improve business agility and customer satisfaction – bringing new services to market faster, on-demand, and at a lower operating cost.