How to fix the shortcomings of eSIM and make it mass-market-ready
Are you ready to unlock the full potential of eSIM?
Despite its promise, eSIM adoption remains sluggish. While 36% of smartphones globally support eSIM, end-customers and telecom operators are still shy about using eSIM as their primary SIM solution, unless forced by Apple to do so.
eSIM offers advantages to telecom operators, enterprises and consumers alike, but so far, only one business case is driving major adoption: cheaper international roaming for travellers. However, there are plenty of useful applications of eSIM that are still underutilized.
So, what is holding back eSIM adoption, and what should CSPs and MVNOs do to make it a truly mass-market option? In truth, eSIM's lifecycle management is still suboptimal, and many implementations are still too cumbersome from a user's point of view. Orchestrating eSIM requires a deep understanding of all key systems involved in the lifecycle of a SIM card, including BSS/OSS integration, identity management, analytics, support for entitlement servers, and automation.
Join Omdia and Amdocs and Thales to learn more about creating an eSIM proposition that works through the customer lifecycle and benefits end users and telecom operators. Attendees can expect to hear about:
- The state of the market
- Opportunities and challenges of implementing eSIM
- How do create a mass-market solution
- Inspiring case studies
Dario Talmesio, Research Director, Service Provider Strategy & Regulation, Omdia
Dario is Omdia’s global research director for service provider strategy and service provider market regulation. With 20 years’ experience in the telecommunications and wireless industry, Dario leads research on various topics, including telecom business transformation, 5G and beyond, and telco-hyperscale relationship and regulation. He also handles several strategic and tactical topics for service providers.
He is a member of the advisory board for numerous industry events. Dario is also a renowned keynote speaker at C-level, industry-leading events, including 5G World, Network X, eSIM Congress, 6G Symposium, and MVNO World. Prior to joining Omdia (formerly Ovum), Dario worked for the Economist Intelligence Unit and Yankee Group. Dario holds a degree in business and economics from Università Cattolica del Sacro Cuore, known as Catholic University of Milan, and a master’s degree in applied social and market research from University of Westminster, London.
Guillaume Lafaix, SVP Connectivity Solutions and Embedded Software, Thales
Guillaume LAFAIX joined THALES (formerly Gemalto) in 1999 and has since accumulated over 25 years of experience in various key management roles. His career has spanned diverse domains, including product management, regional marketing, business development, and sales, with assignments in Mexico, Dubai, Argentina, and France.
Since 2017, Guillaume has served as Vice President of the Connectivity Solutions & Embedded Software product line within the Cybersecurity & Digital Identity (CDI) Global Business Unit at Thales, based in France. In this role, he oversees the Embedded Software product line, including Secure Elements and eSIM, as well as the eSIM solution suite. He also manages the software and services portfolio tailored for Mobile Operators, IoT, and OEM Consumer customers.
Guillaume holds a Master’s degree in Aerospace Engineering from the Mediterranean Institute of Technology in Marseille and an MBA from the IAE Business School in Aix-en-Provence.
Ragu Masilamany, General Manager, Global Head of Business, Amdocs
Ragu Masilamany is a distinguished technology and business leader, currently serving as the General Manager and Global Head of Business at Amdocs. He oversees the development and go-to-market strategy for a comprehensive range of telecom solutions, including Digital Customer Experience, Commerce, Ordering, Billing, Charging, B2B, eSIM, IoT, and Marketplace offerings.
As a recognized thought leader, Ragu brings extensive experience in software product business, technology strategy, and team building. His visionary leadership and ability to drive success have been pivotal in advancing the telecommunications industry.
A Fulbright Scholar with a master’s degree in Computer Engineering from Kansas University, Ragu’s strategic vision and passion for innovation continue to make a significant impact in the field.
Armita Satari, Head of Custom Content, Telecoms.com
As the Head of Custom Content, Armita leads the production of bespoke content on Telecoms.com Intelligence. Prior to joining the team, she held a number of roles at the GSMA, the mobile industry association, leading on strategic research and analytical output on mobile as an assistive technology and mobile networks and services. Before that, Armita was the primary industry Analyst specialising on the DACH region at Ovum (now Omdia), delivering business critical and intelligence research and consulting. She brings around a decade of analysis and research experience in the TMT sector. Armita holds an MSc in Neuroscience, Language and Communication from University College London and a BA in Linguistics and English Studies from University of Brighton.
