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    ai smartphone

    Boosting CSP efficiency with AI-driven assurance

    Discover 6 key value drivers

Customer Engagement Platform

how-order-management-is-evolving-to-embrace-agentic-ai-2026

Analyst report

How order management is evolving to embrace agentic AI

  • Networks & 5G
  • B2B
  • Commerce
Oct 30, 2026
Telecom BPM modernization workflow

Press release

Amdocs Selected by Three Scandinavia to Support Customer Engagement Transformation Across Nordic Markets

  • aOS
  • Customer Engagement Platform
Jun 24, 2026
IDC PLDT case study

Case study

How PLDT Delivered Customer Experience Gains in Just Six Weeks

  • Customer Engagement Platform
Jun 19, 2026
shifting-gears-analyst-report

Analyst report

Shifting Gears: The CSP Enterprise Expansion Playbook

  • B2B
  • Customer Experience Suite
  • Customer Engagement Platform
May 19, 2026
transforming-telecom-engagement-through-agentic-bss-genai

Analyst report

Inside S&P Global's Latest Report: How Amdocs Is Transforming Telecom Engagement and Operations Through Agentic BSS and GenAI

  • B2B
  • Customer Engagement Platform
  • Commerce
Oct 28, 2025
black-man-hosting-tech-podcast

Video

PLDT, Smart & Amdocs - Transforming life for every Filipino

  • Cloud
  • Customer Engagement Platform
Sep 15, 2025
IDC marketspace worldwide customer experience

Analyst report

Amdocs named a Leader in IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment

  • Customer Experience Suite
  • Customer Engagement Platform
  • Commerce
Sep 12, 2025
banner-mobile-customer-engagement-platform

Blog

Amdocs recognized in the 2025 Gartner® Market Guide

  • Customer Engagement Platform
Jul 16, 2025
young-afro-woman

Press release

PLDT Goes Live with the Amdocs Customer Engagement Platform to Redefine Customer Experiences

  • Customer Engagement Platform
May 7, 2025
cxo-guide-telco-b2b-commerce-2026

Analyst report

The Criticality of Telco-specific Full Stack Systems: The CXO Guide to Telco B2B Commerce

  • Customer Engagement Platform
  • Commerce
Mar 4, 2025
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