Press release



Amdocs Hits Critical Mass with its 5G-Native Charging Solution, Empowering Service Providers to Unlock New Monetization Opportunities Across Diverse Cloud Environments

Built for 5G and designed on the cloud, Amdocs Charging is providing endless monetization opportunities for advanced standalone 5G and beyond, backed by proven multi-cloud deployment experience


06 Sep 2023

Amdocs Hits Critical Mass with its 5G-Native Charging Solution, Empowering Service Providers to Unlock New Monetization Opportunities Across Diverse Cloud Environments

Layout canvas

JERSEY CITY, NJ – September6, 2023 –Amdocs (NASDAQ:DOX), the leading provider of software and services to communications and media companies, today announced business momentum of its 5G Charging efforts, allowing service providers to enable groundbreaking offerings and new monetization opportunities in the 5G-era.

Historically, communications service providers (CSPs) have maintained many BSS platforms, supporting different lines of business with dated requirements. This limits their evolution, creating siloed environments for post-paid and pre-paid, fixed and mobile, 3G/4G and 5G, and more. In the 5G and cloud-native era, such silos are becoming unsustainable, and a new paradigm is required.

Leveraging the power of 5G and cloud-native architecture, Amdocs Charging solves this issue, unlocking limitless monetization opportunities for advanced standalone 5G and beyond, propelling service providers globally into a new era of success, breaking down silos, and improving time to market and flexibility.

Momentum includes:

  • Amdocs currently has more than 20 cloud-based charging projects in production across a range of public, private, and hybrid environments, including at leading CSPs in North America.
  • A recent implementation with a tier-1 service provider in Europe has been deployed in 4xActive, providing unprecedented reliability and a milestone for the communications and media industry.
  • Globe Telecom is utilizing Amdocs Charging to modernize existing charging capabilities, speeding up time to market for new products and services. Amdocs Charging also allows API-based charging, allowing Globe to monetize digital and fintech services.
  • Telefónica Móviles El Salvador selected Amdocs Charging allowing it to take advantage of new monetization opportunities enabled by 5G, and easily expand into additional countries over time using the same charging platform.
  • In Amdocs’ 5G Experience Lab, Amdocs Charging has played a critical role in enabling new monetizable case studies around enterprise services, gaming, IoT, and more, working with partners such as Microsoft.

John Abraham, Principal Analyst at Appledore Research, said: “Amdocs Charging represents a noteworthy leap in the evolution of the largest telco monetization vendor, providing service providers with the right framework as they move to cloud-first environments. Amdocs Charging, in synergy with the broader monetization portfolio, showcases the company's commitment to adaptability, empowering businesses to embrace the limitless possibilities of 5G and beyond in a time and cost-effective manner."

Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs, said: “Amdocs is committed to driving new revenue growth for our customers while delivering on the promise of 5G and beyond. Amdocs' mission-critical, cloud-native charging platform is designed to meet extreme scalability needs – such as those at a leading global customer expected to total more than 80 billion transactions a day – and is a testament to its dedication to unparalleled convergent experiences at scale, breaking down the traditional boundaries between IT and network.”

Amdocs will be showcasing its latest solutions atTM Forum Digital Transformation World in Copenhagen, September 19-21.

Supporting Resources

About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.58 billion in fiscal 2022. For more information, visit

Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other global or regional events such as the COVID-19 pandemic, as well as the current inflationary environment, and the effects of these conditions on the company’s customers’ businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company’s customers, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company’s offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2022 filed on December 13, 2022 and our Form 6-K furnished for the first quarter of fiscal 2023 on February 13, 2023 and for the second quarter of fiscal 2023 on May 22, 2023.

Media Contacts
Michael Zema
Amdocs Public Relations

Emily Holt
PAN Communications for Amdocs


make it

Your future looks
breath-taking from here


Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant


Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

Fill your customers’ day
with content they love


Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.


Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible


Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.


about Amdocs

Discover how Amdocs can help your business.


Your future looks breath-taking from here.


Simplify the complex, deliver the brilliant.


Fill your customers’ day with content they love.


Reinvent the customer experience. Every day.


Make today’s impossible tomorrow’s possible.



Apologies, our website does not support this browser