Amdocs Managed Services
Transforming IT operations with innovative strategies and cutting-edge technologies that drive efficiency, foster continuous innovation, and support business evolution in the digital era.
Next-generation IT operations powered by artificial intelligence, automation and industry best practices.
Accelerating your journey to the cloud
We accelerate your cloud journey while improving the efficiency of your existing IT and eliminating cloud complexity. Our capabilities range from cloud operations, monitoring and help desk/workspace services (L1, L2 support), to application development & maintenance, infrastructure management & data center retirement, governance and integration.
Hi. You've just entered the operations theater, the center of all telco nerves. Here, we work tirelessly behind the scenes to ensure your customers enjoy seamless, trouble free service with your telecom applications. But life is full of surprises and system issues. That's where Operations Copilot comes in, our Gen AI assistant who's revolutionizing IT operations. Imagine this, a critical alert threatens hundreds of b to b contracts, minutes tick by potentially costing millions. But ops Copilot jumps in. Instead of spending hours, even days in fixing issues, it provides clear, actionable resolution within seconds. No expert needed. Issue resolved, contracts secured, and your customers never even notice. Hear this? This is how IT peace of mind sounds like.
Benefits
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Get closer to zero-touch operations
Provides end-to-end view of infra/application health and business KPIs, and leverages AI, ML and data mining technologies to auto-resolve issues and improve efficiency.
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End to end accountability
We assume responsibility for your entire IT operations, releasing your teams to focus on their key competencies, and ensuring all system operations remain within budget.
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Hybrid cloud operations to support your cloud journey
Gradually close the gap between “silo-based” operations and cloud-native apps integrated to multiple ecosystems.
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Long-term TCO reduction
Leverage advanced automations, auto-resolution engines, and cloud technologies with operational efficiencies enabling cost predictability.
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Deep telecom knowledge from industry experts
Hundreds of AWS, Azure and GCP certified cloud engineers drive your digital transformation objectives.
Insights
Amdocs
18 Nov 2022