From Telco to TechCo and Beyond
Whitepaper by Chris Lewis Insights and Amdocs Operations (Managed) Services
Getting closer to customers, partners, applications and outcomes with new generation of Amdocs Managed Services
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This paper examines the evolution of communication service providers from ‘Telco’ to ‘TechCo’ organizations, the key reasons which led to this fundamental change and the implications for the telecom industry.
And while this phrase (Telco to TechCo) has various interpretations, we would like to refer to it as the shift from being a legacy IT based service provider, to becoming a Digital Service Provider (DSP).
