Amdocs helps you complete customer journeys on the fly efficiently

Email, web, phone, fax – every interruption in the journey drives customers away. With Amdocs, you get completion without the hassle.

When your customer’s experience is fully digital and streamlined, it becomes almost invisible. They swipe to provide their information, add payment details, authorize transactions or changes with a quick signature, and it’s done, and they’ll love you for making it headache-free. Plus, you’ll have everything in place to drive increased sales, build retention, and save on costs by handling more customer issues faster than ever – with less manual intervention. Everybody wins.

Benefits

  • Agent-driven or self-serve

    Engage your customers immediately, whenever and wherever they need it.

  • Light-speed journey

    Your customers can tap and swipe through familiar interfaces to complete transactions or make changes quickly, with zero interruptions, end-to-end.

  • Free up human agents

    Automated processes handle routine workflows, letting agents focus where they’re needed most.

  • Payment compliant

    Payment process complies with PCI DSS for customer confidence and security protection.

  • Fully integrated

    Bust silos, sync all data in real time among your CRM, mobile app, website, IVR, or call center.

  • Constant connection

    Predefined workflows transfer data seamlessly through your system, eliminating manual processes and human error.

Resources

Brochure - Digital Completion Experience
  • PDF

Find out how Amdocs can help your business.

Find out how Amdocs can help your business.

WHY STOP
AT AVERAGE?

make it
amazing

Your future looks
breath-taking from here

cloud

Embrace the cloud and together we’ll see your business agility, innovation and scalability soar to new heights.

Simplify the complex,
deliver the brilliant

automation

Discover the streamlined, cost-efficient and intelligent answer to increasingly complex customer, IT and network demands.

\
Fill your customers’ day
with content they love

media

Build an irresistible content proposition and experience that keeps your customers coming back for more.

Reinvent the customer
experience. Every day.

digital

Discover the agility to deliver a jaw-dropping digital experience that always exceeds expectations.

Make today’s impossible
tomorrow’s possible

5G

Unlock the full potential of 5G and shape the network to create new capabilities, unique business models and game-changing opportunities.

Explore

about Amdocs

Discover how Amdocs can help your business.

cloud

Your future looks breath-taking from here.

automation

Simplify the complex, deliver the brilliant.

media

Fill your customers’ day with content they love.

digital

Reinvent the customer experience. Every day.

5G

Make today’s impossible tomorrow’s possible.

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