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Network Management Services

Amdocs provide a portfolio of network management solutions that enable you to extract the maximum from your investments with network assurance, NOC operations, triage and SLA management – all based on advanced network monitoring and analytics tools, combined with automation for streamlined operations.

Network Management services

Maximizing users’ network experiences
while minimizing risk, opex and capex

Modern communications service providers (CSPs) need intelligent network management solutions to manage increasingly complex 5G, fiber, IoT and multi-vendor network environments. Managing complex 5G, fiber and IoT networks can pose serious challenges in the quest to maintain and improve network performance and quality.

Amdocs Network Management Services help telecom operators improve network performance, service quality and operational efficiency through AI-driven network optimization, proactive performance monitoring, network analytics, service assurance and automated operations. A holistic approach to managing heterogenous networks (HetNets) by combining user location data and network KPIs to maximize capacity, enhance subscriber experience, and optimize coverage and quality across existing and new assets.

By combining subscriber insights, location intelligence and real-time network KPIs, service providers can optimize capacity planning, enhance coverage, reduce operational costs, improve customer experience and accelerate digital transformation across mobile, fixed and converged networks.

Our network management & operations services include:

  • Network tuning & optimization
  • Wide area network quality management
  • End-to-end (last mile + backhaul + core) mMIMO, mmWave, beamforming, SA, etc.
  • In-building/DAS
  • Application management & inter-application orchestration
  • Network assurance
  • NOC operations
  • Triage and SLA management
  • Network and service quality analytics
  • Benchmarking (drive testing, walk testing, KPIs)

Amdocs Drive-less Acceptance and Optimization Solution Overview

Benefits

  • Maximize network capacity

    Through proven best practices and processes, Amdocs is able to improve spectral efficiency of existing network assets and in the process increase capacity of the network.

  • Enhance network quality and experience

    Leverages automation and network expertise to meet network standards and deliver customers with the best service possible.

  • Minimize CapEx and OpEx

    Prioritize new site builds after exhausting soft capacity of your existing sites, and delay unnecessary and premature expansion plans.

What we can help you achieve

Build smarter cities to improve citizens’ lifestyles


Monetize your network by offering better services, while reducing visual impact of street furniture.

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Featured insights

Case study: Assuring network performance for 5G NR and mmWave rollouts

MNOs are facing the challenge of the degraded performance in network availability that occurs in large-scale integrations.

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Case study: Drive-less optimization

The MNO, with over 20 million subscribers, faced similar challenges to most service providers operating their own mobile network, particularly with regard to cost and network quality.

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Latest Insights

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Frequently Asked Questions (FAQs)

What are telecom network management services?

Telecom network management services help communications service providers monitor, manage and optimize network operations across 5G, fiber, IoT and multi-vendor environments. These services improve network performance, service quality, operational efficiency and customer experience through analytics, automation and proactive network optimization.

How do network management services improve network performance and service quality?

Network management services use real-time monitoring, network analytics and performance management to identify issues, optimize capacity and improve network reliability. By proactively addressing network challenges, service providers can enhance coverage, maintain service quality and deliver a better customer experience.

How can telecom operators reduce network OPEX while maintaining service quality?

Telecom operators can reduce network OPEX by leveraging AI-driven automation, proactive monitoring and advanced analytics to streamline network operations and improve efficiency. This approach minimizes manual intervention, accelerates issue resolution and helps maintain consistent service quality across complex 5G, fiber and IoT networks.

How does Amdocs Network Management Services help communications service providers?

Amdocs Network Management Services help communications service providers optimize network performance, improve service assurance and enhance operational efficiency. By combining network expertise, automation, subscriber insights and data-driven analytics, Amdocs enables operators to maximize network investments, reduce operational costs and deliver superior customer experiences.

How can telecom operators optimize network capacity, coverage and customer experience?

Telecom operators can optimize network capacity, coverage and customer experience by combining network KPIs, location intelligence, subscriber insights and AI-powered analytics. This enables data-driven decision-making that improves network performance, enhances service quality and maximizes operational efficiency across mobile and fixed networks.