Cloud Billing

Real-Time Billing

AI driven, cloud-native real-time billing platform that enables any monetization model, delivers accurate bills, and shortens billing cycles.

B2B SaaS billing model

Hybrid approach to

Next-Gen Billing

Amdocs Real-Time Billing introduces a shift from traditional batch billing to real-time, event-based billing, delivered on a cloud-native platform. This modern B2B SaaS billing model architecture enables service providers to monetize innovative new business models faster, helping them grow their business and differentiate in the market.

With smart billing operations, billing cycle management is automated and efficient. Real-time charge calculation is applied to every customer change, enabling bill transparency through estimated bills and a real-time spend view. It also accelerates bill issuance, shortening time to revenue.

Powered by the Amdocs aOS Cognitive Core, the platform applies AI-driven preemptive QA, identifying anomalies in real time and resolving them before customers receive their bills. This proactive approach helps eliminate bill shock across consumer and business segments, ensuring customers receive accurate and trusted bills.

Agentic Real-Time Billing Operations and Billing QA for CSPs

Amdocs Real-Time Billing enables proactive usage-based billing operations with real-time Billing QA, anomaly detection, and AI-guided resolution. Improve billing accuracy, shorten end-of-cycle processing, recognize revenue earlier, and reduce customer-impacting bill issues with Amdocs Freestyle Billing.

Billing operations teams have to manage millions of bills across multiple billing cycles, and they must do it efficiently to issue accurate bills on time. Amdocs' real time billing changes the way operations and billing cycle management work, moving towards proactive, controlled execution through a single, unified, and visualized pane. From QA to bill submission, the system supports millions of billed charges simultaneously. With real time, rule based billing QA, the system validates that billing charges are accurate throughout the billing cycle. But detection is only the first step. Anomalies are automatically grouped by root cause, providing teams with clear visibility into affected populations. When action is required, billing teams use agentic AI agents. These agents don't just suggest fixes. They guide users through resolution, helping ensure anomalies are closed before customers even notice. The impact? Fewer billing errors and shorter end of cycle processing times, so CSP revenue is recognized earlier, ensuring anomalies are detected and resolved before customers receive their bills, all leading to a more reliable customer experience and a smarter, more controlled approach to billing operations powered by Amdocs Freestyle Billing.

Agentic Real-Time Billing Operations and Billing QA for CSPs

Benefits

Monetize new business models faster

Launch innovative offers quickly with a flexible, cloud-native billing platform that supports new pricing models across connectivity, digital services, and ecosystem partnerships.
Shorten billing cycles and accelerate revenue

Automated billing cycle management streamlines billing operations, shortening bill cycle duration and helping service providers improve time to revenue.
Deliver real-time billing transparency

Real-time charge calculation for every customer action enables estimated bills and real-time spend view, giving customers full transparency and control over their usage.
Prevent billing issues before they reach customers

AI-driven preemptive QA powered by Amdocs aOS Cognitive Core identifies anomalies in real time and resolves them proactively, ensuring accurate and trusted bills.

Billing solution that actually works

100+

100+ service providers customers across the globe

70%

Launching new monetization models 70% faster

80%

Shortens bill cycle from 5 days to 1 day

90%

Up to 90% cost savings of building new monetization models

1

Launch new revenue models faster

Flexible monetization capabilities enable providers to introduce innovative offers and pricing models that were previously difficult to support

2

Accelerate time to revenue

Shorter billing cycles and faster bill issuance help service providers recognize revenue sooner and improve cash flow

3

Increase customer trust and satisfaction

Transparent billing with estimated bills and real-time spend view helps eliminate bill shock

4

Reduce billing complaints and disputes

AI-driven preemptive QA identifies anomalies early, preventing billing errors before customers receive their bills

Featured Insights

The Catalyst for Accelerating Enterprise Value Creation: The CXO Guide to Telco B2B Billing

Monetizing B2B services presents a significant challenge for CSPs, as their billing systems lag in terms of future-readiness and flexibility.

Learn more

Reimagine Telecom Billing with AI-Native Innovation

Discover how intelligent, unified billing systems empower CSPs to accelerate transformation and growth

Learn more

GlobalData - Revenue Management: Competitive Landscape Assessment

Amdocs demonstrates not just completeness but also modularity, allowing CSPs to modernize progressively without disruption

Learn more

Analysys Mason - Monetization platforms: worldwide market shares 2024

Amdocs is the leading provider of monetization software products and services in telecoms.

Learn more

Resources

Amdocs Real-Time Billing data sheet

Related products and services

Frequently Asked Questions

What is real-time billing in telecom?

Real-time billing calculates charges instantly as customer transactions and service usage occur. Unlike traditional batch billing, it continuously updates billing information, enabling accurate charges and real-time visibility of customer spending.

How does real-time billing support new monetization models?

Real-time billing enables service providers to support flexible pricing models which requires real-time charge calculation, e.g.: usage-based pricing, threshold or value based pricing. This allows telecom operators to launch innovative offers faster and monetize new services that traditional billing systems cannot easily support.

How does real-time billing improve billing accuracy?

Real-time billing calculates charges for every customer action as it occurs. Combined with AI-driven preemptive billing QA, it helps identify anomalies early and resolve them before bills are generated, ensuring accurate and trusted billing.

How does real-time billing shorten billing cycles?

Real-time billing continuously processes transactions and charges throughout the billing cycle. This streamlines bill generation and accelerates bill issuance, helping service providers shorten billing cycles and improve time to revenue.

How does real-time billing prevent bill shock?

Real-time billing provides customers with estimated bills and real-time spend view during the billing cycle. This transparency allows customers to track their usage and charges as they occur, helping prevent unexpected bills.

Is Amdocs Real-Time Billing cloud native?

Yes. Amdocs Real-Time Billing is built on a cloud-native architecture that provides scalability, flexibility, and high performance. This enables service providers to support growing transaction volumes and quickly introduce new monetization models.

Is Amdocs Real-Time Billing AI-powered?

Yes. Amdocs Real-Time Billing is powered by the Amdocs aOS Cognitive Core, bringing AI-driven capabilities into billing operations. It enables preemptive billing QA that detects anomalies in real time and resolves issues before bills are generated.

What makes Amdocs Real-Time Billing different from traditional billing systems?

Traditional billing systems rely on batch processing and delayed charge calculations. Amdocs Real-Time Billing introduces an event-based, real-time billing approach that processes charges continuously, enabling faster monetization innovation, transparent billing, and shorter billing cycles.

Amdocs Real-Time Billing

With its revolutionary approach towards billing, our solution transforms batch processes into real-time functions, enabling real-time charge calculation for any type of transaction, and empowering omni-monetization.

Real-Time Billing