Real-time charging system

Amdocs Charging

Amdocs Charging empowers business users to swiftly respond to market demands and experiment with innovative pricing schemes and business models.

How Real-Time Convergent

Charging System works?

Amdocs Charging empowers business users to swiftly respond to market demands and experiment with innovative pricing schemes and business models.

Rated by leading service providers and analysts as the best real-time, convergent charging system, Amdocs Charging provides extreme convergence and scale in addition to self-service for non-technical personnel for rapid introduction of new business models that the market and partner ecosystem is expecting. It is a key focal point driving service provider change and a single source of truth for service creation and monetization. It also enables network feature monetization, particularly in areas such as B2B2X, IoT, and API monetization.

Designed to disrupt, it is a cloud-native and scalable real-time charging platform that plays a critical role in flexible configuration, launch, management, monitoring and of course monetization of differentiated services including API monetization. Providing convergence as well as stand-alone flexibility to service providers of all sizes, Amdocs Charging will scale as needed. Supported by the latest in powerful AI and usability it delivers the flexibility and power required to compose charging orchestration flows for all the new functions and partner integrations in the evolving network core.

Benefits

Vast new service opportunities

The network is providing a massive diversity of service opportunities. Be ready for what’s next.
Efficiency and value

Deploy rapidly using microservices – tailored for whatever the starting point; update seamlessly.
Shorter time to value

Extreme usability supported by AI means that cross-functional teams are empowered to release more value and apply new business models as they arise.
Cloud and scale efficiencies

Amdocs provides the best experience of hybrid and multi-cloud as well as microservices.
Market leading

Trust the best in the business to provide you consolidated charging or additional charging capability as needed, across multiple lines of business: mobile 3G/4G/5G, fixed, IoT, pre/post-paid and B2B2X.
Network control synergies

Advanced new services that tightly couple to new value streams; synergy with network Policy and other functions as well as Amdocs’ wider revenue enablers.

Amdocs charging, future proofed like no other charging system, allowing CSPs to automatically scale any size, service, or cloud environment with telco specific Gen AI to empower business teams to create more opportunities, monetize faster, unconstrained by technology, providing optimal use and visibility of data, ensuring CSPs have the monetization engine they need to drive differentiation, enabling low code or no code configuration boosted by a charging configuration agent. Empowering teams to enable advanced network monetization, including APIs, b two, b two x models, and satellite services. Providing real time insights to service providers and their customers for data powered business driven decision making. Dynamically adapting to market trends. With a streamlined deployment leveraging standards based charging interfaces. Achieve more With Amdocs charging, it's already done.

Charging Overview

Analyst Consensus

Global Data Report - Revenue Management: Competitive Landscape Assessment

Amdocs provides leadership in: portfolio, delivery, services and support. It demonstrates not just completeness but also modularity, allowing CSPs to modernize progressively without disruption.

Access Report

Analysys Mason Report - Monetization platforms: worldwide market shares 2024

Amdocs is the leading provider of monetization software products and services in telecoms, providing the most comprehensive set of services and products in the market.

Access Report

Appledore Research: Telco monetisation systems in 2023

According to Appledore analysis, Amdocs leads the overall digital enablement product market by a considerable margin and maintains market leadership in the charging segment.

Access Report

Customer Feedback

At M1, we are committed to driving operational excellence and always driving further innovations that can actually set the new standards for digital transformation in Singapore. With Amdocs, this partnership was really meaningful because we were working together on a new cloud based online charging service and online charging platform. And this requirement was really for the high performance, resilience, and also a very strong user experience for this real time service. We also improved the time to market, and we were able to innovate and provide new services much faster to our customer. We innovated also by running this service on the cloud, public cloud platforms, worked together with both AWS and Azure, and successfully also met a very high standards for this critical infrastructure, information infrastructure in Singapore. Therefore, this partnership with Amdocs was really meaningful and very important for us to succeed in our transformation journey. On top of that, by taking this very holistically and long term combining the products and services, we are fostering this collaboration even further and deep diving into futuristic topics, including the AI and further digitization and offering for our customers. Therefore, I'm really looking forward into the future and future successes in our journey with Amdocs.

A Testimonial with M1’s CDO, Marko Cetkovic

A one Bulgaria has a strategic partnership with Amdocs for more than fifteen years right now. We have a strong managed service in place, and, billing and charging project was part of a bigger program that, we run for more than three years, including modernizing, our ordering, our CRM. If you need a trusted partner and if you need a partner who can deliver end to end under any circumstances, this is Sandbox. Also, a very important way of delivering the software from Amdocs, it was not this old school waterfall delivery where you give your requirements, then wait for two years. The way it was delivered, it was on small chunks. And now as a result, we hit reliable and future proof platform. It was implementation with zero escaping defects in production. It means zero disruption in our business. And being that successful, it's a showcase project in in our group. We got dramatic performance improvements in there. We had, like, eight hundred percent faster event processing. We hit sixteen hundred percent improving rerate capabilities. Now, having in place such a modern solution, which, enables scalability, flexibility, and is future proof, enable us to to focus on, new opportunities, Amdocs is a partner that will never let you down regardless of what situation are you in. They will do anything possible, dragging, experts around the world, to solve your issue. Mason.

A Testimonial with A1’s Senior Director Tecnology, Borislav Simeoneov

Amdocs role is very important for us within T Mobile Czech Republic because all the rating and charging is happening via Amdocs. So T Mobile Czech Republic, more than eighty percent of the revenue is coming through Amdocs. So this system is extremely crucial for us. The modernization included the resolution of all the vulnerabilities that we had in the system on the level of operating system, databases, and of course, modernization of product catalog and overall modernization of infrastructure following the the trends in the industry to focus on the high availability of the disaster recovery. To achieve perfect operation excellence needs to be goal not only for us, T Mobile, but also for our system vendor. And as far as modernization journey is concerned, we are actually making a system which is much more resilient for our order to cash process. So this is an excellent journey that we are having with Amdocs to modernize our system. Amdocs proved to be a really important partner for us. The benefits we got are crucial not only from the perspective of operation excellence that we were able to resolve all the security vulnerabilities, but also the smooth delivery that we were able to modernize the system with no customer impact impacting our internal or our external customers. And all the bills we produce are correct and issued in a timely manner. They really understood our needs that why we need this upgrade, how we can collaborate, how we should really build a knowledge and mutual trust. So from that point of view, I'm really glad that we worked with m docs and that is the quality of m docs to really listen to the customer and create an environment of trust, which was very important for us as a customer and as a collaborative team with m docs. So with all those angles, it was really better for us as a company to run a system which is operationally excellent at the same time we possess a good knowledge without impacting business. We were able to deliver the upgrade without any budget increase in the defined time frame and this also the reason and the result why the partnership is with Amdocs is so important for us. The cooperation with Amdocs is all about operational excellence. We really like the cooperation because we can rely on Amdocs. Any issue that would come up, they can solve. Amazing.

A Testimonial with T-Mobile Czech & Slovak Telekom CIO, Abhishek Goel

Resources

Infographic: A Universe of Monetization Options

Amdocs Charging: The single source of truth

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Infographics: How telcos are rethinking monetization in the AI era

Executive and decision-maker perspectives on charging & monetization

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Charging Ahead: A Survey of Evolving Monetization Requirements

An industry survey has queried executives and decision makers from global operators (operations on more than one continent), regional operators (operations in more than one country), national operators, and Mobile Virtual Network Operators (MVNOs).

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Network charging as strategic advantage: Essentials for a monetization engine in the GenAI era

A new realization is emerging: charging systems have evolved from operational tools into strategic engines for monetization, differentiation, and growth.

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Amdocs Charging Positioning Paper: Confidence and Ingenuity

Charging’s role as an integral service component is more important than ever

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TMF Paper: Meeting expanded expectations for network charging

CSPs need to view charging more strategically as a flexible capability to monetize the use of mobile network resources and functionalities.

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Analysys Mason Paper: Identifying bottlenecks in charging for next-generation networks

Find out how CSPs view their progress with charging capabilities for new services and how they intend to handle charging for service diversity.

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Download

Amdocs Charging Datasheet

Press Releases

Amdocs Charging Momentum Accelerates with Substantial Implementations, Empowering Service Providers

Amdocs, a leading provider of software and services to communications and media companies, today announced significant momentum for its Amdocs Charging platform.

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Singapore’s M1 Goes Live with Postpaid Charging in Cloud-Based Modernization with Amdocs

The new platform will provide the southeast Asian operator with the agility to rapidly introduce new offerings, support future business growth, and deliver seamless user experience

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A1 Telekom Austria Selects Amdocs to Modernize its Monetization Platforms

Multi-year project will consolidate and future-proof Austrian operator’s billing, charging, and catalog solutions to drive new revenue growth and bring operational efficiencies

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