Layout canvas

In a new era where AI reshapes how enterprises operate, data has become the foundation for innovation, automation, and growth. As AI accelerates, enterprises must rethink how they manage, govern, and activate data across the business.

From shifting to unstructured data to deploying agentic systems that make autonomous decisions, success now hinges on being truly data-ready. Those who master their data-strategically and operationally-will lead the way in delivering AI at scale.

Data & GenAI Services

The Amdocs Data & GenAI Studio delivers a full-spectrum offering that spans every layer of enterprise AI readiness-from strategic planning and data modernization to real-time analytics and domain-native agents.

With deep domain expertise, AI-first capabilities, and proven execution models, we help enterprises design trusted data strategies, activate intelligent workflows, and accelerate the path from AI potential to business performance.

Click to view

Data Sources

Structured Data icon

Structured Data

Unstructured Data icon

Unstructured Data

Semi-Structured icon

Semi-Structured

Real-Time & Streaming Data icon

Real-Time & Streaming Data

External / Third Party Data icon

External / Third Party Data

Enterprise Data icon

Enterprise Data

Engagement Channels

chat icon

Chat

VA chat icon

VA Chat

Social icon

Social

Web icon

Web

SMS icon

SMS

Email icon

Email

Voice icon

Voice

IVR icon

IVR

VA Voice icon

VA Voice

Video icon

Video

Mobile icon

Mobile

Business Processes

Customer Experience icon

Customer Experience

Oppressional efficiency icon

Oppressional Efficiency

Risk Assurance icon

Risk Assurance

Revenue Growth icon

Revenue Growth

Employee productivity icon

Employee Productivity

GenAI & Intelligent Agents

AI Value Chain

AI-Ready Data

Data Strategy

AI Technology

NVIDIA logo
Microsoft Window logo
AWS logo
Microsoft Azure logo
Databricks logo

Data Fabric

Google Big Query logo
Amazon Redshift logo
Microsoft Fabric logo
Snowflake logo
Cloudera logo
Teradata logo
Databricks logo

Infrastructure: Cloud /on-prem/hybrid

Google Cloud logo
AWS logo
NVIDIA logo
Microsoft Azure logo

Key Features & Benefits

0%


increase in conversion

0 M


daily transactions processed

0 %


faster time to insights


0 +

data and AI experts


0 years

track record


0 +

Tier-1 migration processes


0 +AL/ML

use cases implemented


+0

NPS increase


0 %

Increased revenue


0-0%

increase in ARPU


0 %

reduction in OPEX

Recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations.

Our Partners


Our Partners 

More Resources

Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, By Pulkit Pandey, Amresh Nandan, Peter Liu, 4 June 2024. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.