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Amdocs has maintained the lead position for product revenue in the Service Design and Orchestration market with a lead over its closest competitor.

CSP spending in the service design and orchestration (SDO) market on products increase by 8.1% in 2023. Despite macroeconomic challenges, including inflation and geopolitical tensions, the SDO market demonstrated some resilience because CSPs moved some of their spending from 5G deployment-related software to broader digital transformation and cloud migration initiatives.

CSPs focused on improving operational efficiency and consolidating legacy systems, leading to the adoption of composable architecture and AI, resulting in:

  • Transitioning from complex, vertically integrated models to more adaptable and agile structures.
  • Improved network and service performance through AI.
  • Industry consolidation increased market share for larger CSPs and vendors.
  • Consolidation led to economies of scale, impacting the SDO market and offering vendors opportunities for comprehensive digital transformation solutions.

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