Recognized by Industry Analysts

Recognized by Industry Analysts

Highlights from Amdocs' APAC Analyst event in Singapore and Omdia's analysis: Key insights on Amdocs and Microsoft collaboration and the Customer Engagement Platform.

08 Aug 2024

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Recognized by Industry Analysts

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“…the Customer Engagement Platform in collaboration with Microsoft exemplifies Amdocs' dedication to innovation and customer-centric solutions.”

Omdia

Amdocs' APAC Analyst event in Singapore showcased our commitment to driving telco transformation through innovative solutions like our Customer Engagement Platform.

In collaboration with Microsoft, the Customer Engagement Platform is a game-changer for telcos looking to enhance customer experiences and streamline operations. It leverages advanced AI and GenAI capabilities with built-in copilots to offer personalized, context-aware marketing, efficient sales automation, proactive customer service, and seamless commerce capabilities.

Industry analysts are taking notice. According to Omdia, our Customer Engagement Platform "facilitates multichannel, personalized, context-aware, and proactive marketing capabilities in real time."

We're proud to be at the forefront of telco innovation, continuously pushing the boundaries to help telcos stay ahead of industry trends and deliver exceptional customer experiences.