This Amdocs-sponsored study highlights the strong commitment the CSP community has undertaken in cloud tech, and how it faces the challenge of fully exploiting the cloud in the race to build an efficient FinOps strategy, while at the same time negotiating other competitive hurdles like ARPU, customer demand and OTT newcomers.
Who did we ask? In April and May 2022, Coleman Parkes Research questioned 50 senior decision makers in Tier 1, Tier 2 and major MVNO CSPs across the globe about their cloud uptake, views and FinOps approaches. Key respondents included CTOs, CIOs and heads of FinOps.