"Amdocs is strengthening its leadership in the AI-driven telecom landscape through internal innovation and collaboration with strategic partners AWS and NVIDIA"

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Ahmad Latif Ali

Associate Vice President, EMEA Telecommunications Insights

This whitepaper introduces a unified framework for telco-grade AI agents that are skilled, brand-engineered, trustworthy, and autonomous-capable of transforming how CSPs engage with customers and operate their networks.

Inside, you’ll discover:

  • The principles of verticalized AI: context, reasoning, and composable architecture
  • How telco-grade agents differ from enterprise-grade agents
  • The role of digital twins, ingestion pipelines, and large telco models
  • Real-world implementations by Amdocs, AWS, and NVIDIA

Download the full paper on “Verticalized AI” and how Telco-Grade agents go beyond surface-level interactions, delivering network-aware, context-sensitive responses and executing intelligent decision-making rooted in domain expertise.

Amdocs: Doron Sterlicht, Ofir Daniel, Mor Shamir, Jose Carlos Mendez
NVIDIA: Chris Penrose, Lilac Ilan, Esti Etrog
AWS: Kelly Kalac, Efrat Nir-Berger, Amanveer Singh
 

"Developing Telco-Grade agents is far from trivial-it requires deep domain expertise, contextual reasoning, and systems that are purpose-built for the telco environment."

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Charlotte Patrick

Independent Analyst

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