Intelligent Operations Center

IT operations governance via automations and advanced analytics

The Amdocs Intelligent Operations Center is our cross-ops monitoring and governance platform that includes best practices from across Amdocs accounts, BizOps team and tools, business and IT monitoring and reporting.


As part of the Intelligent Operations Center, Amdocs uses machine learning and automation to drive efficiency. Advanced analytics provide new levels of insight, finding opportunities for continuous and rapid improvements.

DevOps Services 
Delivering faster time to market, with increased quality and efficiency, using the latest tools, technology and processes. Services include DevOps establishment services, DevOps delivery and operations and DevOps enterprise services.

Enabling resource flexibility to support changing business needs. Services include cloud migration, cloud brokerage services, cloud hosting and environment management on the cloud.

Smart Ops
Adding intelligence and automation to business operations for increased efficiency and quality.

Legacy Modernization
Driving reduced costs and increased agility through migration of applications from legacy platforms to modern, cloud-based solutions.

Amdocs Intelligent Operations Center

The Amdocs Intelligent Operations Center is the heart of Amdocs Intelligent Operations. The video illustrates the capabilities provided by the Intelligent Operations Center, with a focus on helping our customers run their business.

Why Amdocs Intelligent Operations Center

  • Shorter time to value with increased agility

    Agile operations & development, along with focus on automation reduce time to market

  • Business Growth

    Focusing IT on business value, increasing agility for future business growth

  • Reduced Costs

    Increased efficiency, and use of automation and cloud operations reduce overall costs

  • Improved Quality

    Automation and AI lead to higher quality and less system downtime

Delivering business results across the globe

  • Hybrid cloud-based BSS to support a new line of business

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The Importance of Analytics

Ovum analyst Kris Szaniawski discusses the merits of analytics for service providers’ operations.

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