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Amdocs amAIz Suite
Amdocs amAIz Suite
A modular suite of practical AI platforms and applications for telecom, proven to succeed in real-world deployments.
Amdocs amAIz Suite
Powering the AI-driven Telco
Integrating AI into telecommunications requires deep industry expertise and carrier-grade reliability.
The Amdocs amAIz Suite delivers both: Purpose-built AI solutions designed to power the AI-driven telco.
AI solutions for Telcos that actually work.
We're proud to set a new standard in live deployments with amAIz Suite, to pioneer AI in telecommunications and deliver significant results to our customers.
63%
Reduction in Average Handling Time (AHT)
+60%
Less token consumption
50%
Improvement in First Call Resolution (FCR)
30%
Improvement in accuracy of Telco specific inferencing
49%
Improvement in transactional Net Parameter Score (tNPS)
Up to 80%
Inference latency reduction
Key capabilities of amAIz Suite
The amAIz suite is designed with two layers:
Platforms Layer
Includes the AI & Data Platform that connects to your Lakehouse and unifies the data, and the Generative AI Platform specifically trained for telcos ensuring trust, security, accuracy, and token optimization to minimize cost and improved efficiency.
Applications Layer
A suite of telco-specific AI applications and tools that continuously learn, operate, and optimize your operations. The apps are available as standalone or as part of the Amdocs portfolio.
Cloud Infrastructure
Channel Applications
Applications
Data Lakehouse
Generative Foundation Models
Data Sources
Benefits of amAIz Suite
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Modular.
The Suite's modules can be deployed individually, providing full flexibility in your AI adoption journey.
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Agnostic.
Open to seamlessly integrate with any data source and any foundation model, on both Amdocs and non dox stacks.
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Secured.
Complies with the highest security standards available to protect your business data when deployed either on or off premise.
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Proven.
Transform your operations with AI solutions trusted by global communications leaders
Award winning suite
Amdocs amAIz Suite has won the World Communication Award for AI Excellence, recognized as the first field-proven GenAI solution for the telecom industry, transforming operations and delivering significant cost savings.
amAIz Suite partners
amAIz Suite is integrated with these partners offerings, to give even more value and accelerate deployments:
Resources
Insights
Related products
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Find out more about how Amdocs can help your business