Amdocs amAIz Apps

AI Apps that make a difference

We built a set of telco-specific AI apps that are tailored to make your operations more accurate, profitable, autonomous, and – always evolving. There are Data Apps and Generative AI Apps.

We believe AI can bring tremendous value to the telecom industry by automating operational tasks and processes previously impossible to automate.
We understand the industry's unique complexity, which guided our development of these specialized applications.

Applications

Customer Experience Insights

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GenAI Agents

Embedded Analytics

Embedded GenAI

Data Apps

Customer Experience Insights (CXI)

Analyses customer behaviour and provides meaningful insights for your business and operations teams.

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Embedded Analytics

Seamlessly integrates with Amdocs Embedded Analytics, using AI and ML to analyze and predict BSS, OSS, and network issues. Includes pre-built intelligence cases for faster deployment.

Generative AI Apps

amAIz Agents

GenAI Agents that join your BSS, OSS and Network teams, learn the operation from their fellow humans, and automate it.

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Embedded GenAI

Leverages 40+ years of telco expertise and your operational data to recommend optimal actions. The Embedded GenAI assists and guides activities across customer and operational workflows.

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Discover the impact of AI on your operations

AI genuinely transforms complex telco operations into a growth opportunity, with automation and an ongoing learning.
See its impact firsthand in these two videos showcasing AI-powered catalog management and CPQ processes.

Benefits of amAIz Apps

Built-in Telco Expertise.

AI that knows the ins and outs of running a telco, because it's been trained on decades of real telecom experience.
Successfully Proven.

Delivering real results and better numbers for other telcos just like yours.
Holistic Solution.

Our AI apps work across BSS, OSS, and Network - handling both data analytics and generative AI tasks.
Fully secured.

Telco-grade security that protects your data whether deployed in the cloud or on your servers.

We help those who build the future to make it amazing.

Explore how we can help you overcome your operational challenges and achieve your business goals.

Our cloud-native, open, dynamic and GenAI-driven products and services enable you to transform your business.

Discover our latest insights, keep up to date with our latest research and events.

amAIz Apps

amAIz Apps

Be the AI-Driven Telco. Our amAIz Apps are built specifically to support your BSS, OSS, and Network teams - and they truly make a difference.

Amdocs amAIz Apps

AI Apps that make a difference

Applications

Customer Experience Insights

GenAI Agents

Embedded Analytics

Embedded GenAI

Data Apps

Customer Experience Insights (CXI)

Embedded Analytics

Generative AI Apps

amAIz Agents

Embedded GenAI

Discover the impact of AI on your operations

Benefits of amAIz Apps

Built-in Telco Expertise.

Successfully Proven.

Holistic Solution.

Fully secured.

Resources

Datasheet: amAIz Suite

Latest Insights

Extend data-driven banking to the branch experience

Ramya Patel, Data & Intelligence Leader, Americas

Amdocs' Stellar Elements CX20 Global Study

Trends for 2025: IT and innovation predictions for Canadian banks

Related products

Amdocs amAIz Suite

amAIz Apps

amAIz Agents

Amdocs Customer Experience Insights (CXI)

Amdocs AI & Data Platform

GenAI Platform

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Be the AI-Driven Telco.
Our amAIz Apps are built specifically to support your BSS, OSS, and Network teams - and they truly make a difference.