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amAIz Suite

amAIz Apps

Be the AI-Driven Telco.
Our amAIz Apps are built specifically to support your BSS, OSS, and Network teams - and they truly make a difference.

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AI Apps that make a difference

We built a set of telco-specific AI apps that are tailored to make your operations more accurate, profitable, autonomous, and – always evolving. There are Data Apps and Generative AI Apps.

We believe AI can bring tremendous value to the telecom industry by automating operational tasks and processes previously impossible to automate.
We understand the industry's unique complexity, which guided our development of these specialized applications.

Applications

Customer Experience Insights

Try CXI
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GenAI Agents

Embedded Analytics

Embedded GenAI

Data Apps

Customer Experience Insights (CXI)

Customer Experience Insights (CXI)

Analyses customer behaviour and provides meaningful insights for your business and operations teams.

Learn more
Embedded Analytics

Embedded Analytics

Seamlessly integrates with Amdocs Embedded Analytics, using AI and ML to analyze and predict BSS, OSS, and network issues. Includes pre-built intelligence cases for faster deployment.

Generative AI Apps

amAIz GenAI Agents

amAIz Agents

GenAI Agents that join your BSS, OSS and Network teams, learn the operation from their fellow humans, and automate it.

Learn more
Embedded GenAI

Embedded GenAI

Leverages 40+ years of telco expertise and your operational data to recommend optimal actions. The Embedded GenAI assists and guides activities across customer and operational workflows.

Learn more

Discover the impact of AI on your operations

AI genuinely transforms complex telco operations into a growth opportunity, with automation and an ongoing learning. 
See its impact firsthand in these two videos showcasing AI-powered catalog management and CPQ processes.

Benefits of amAIz Apps

  • Built-in Telco Expertise.

    AI that knows the ins and outs of running a telco, because it's been trained on decades of real telecom experience.

  • Successfully Proven.

    Delivering real results and better numbers for other telcos just like yours.

  • Holistic Solution.

    Our AI apps work across BSS, OSS, and Network - handling both data analytics and generative AI tasks.

  • Fully secured.

    Telco-grade security that protects your data whether deployed in the cloud or on your servers.

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Datasheet: amAIz Suite
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Extend data-driven banking to the branch experience
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Extend data-driven banking to the branch experience
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Ramya Patel, Data & Intelligence Leader, Americas


28 Jan 2025

Amdocs' Stellar Elements CX20 Global Study
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Amdocs' Stellar Elements CX20 Global Study

19 Dec 2024

Trends for 2025: IT and innovation predictions for Canadian banks
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Product & Pricing Catalog for Banking

Trends for 2025: IT and innovation predictions for Canadian banks

Marcello Michienzi, Customer Business Executive, Amdocs


17 Dec 2024

Related products

Amdocs amAIz Suite

A modular suite of practical AI platforms and applications for telecom, proven to succeed in real-world deployments.

amAIz Apps

Be the AI-Driven Telco.
Our amAIz Apps are built specifically to support your BSS, OSS, and Network teams - and they truly make a difference.

amAIz Agents

The first proven GenAI agents for telco.
Finally, you can automate organizational processes,
without worrying about complex integrations, security, and robustness.

Amdocs Customer Experience Insights (CXI)

Discover and anticipate your customer needs,
identify subscription optimization opportunities,
and boost customer experience through AI-powered insights.

Amdocs AI & Data Platform

Get your data business-ready.
As AI advances, reliable data is the #1 requirement
for driving continuous optimization and effective automation

GenAI Platform

A unique telco-grade and trusted TelcoGPT that enables CSPs to drive innovation, automate processes and optimize decision-making.

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Find out more about how Amdocs can help your business

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Find out more about how Amdocs can help your business

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