Amdocs amAIz Suite: Your Gateway to Effective Telco AI Solutions

Powering the AI-driven Telco

Integrating AI into telecommunications requires deep industry expertise and carrier-grade reliability.
The Amdocs amAIz Suite delivers both: Purpose-built AI solutions designed to power the AI-driven telco.

AI solutions for Telcos that actually work.

We're proud to set a new standard in live deployments with amAIz Suite, to pioneer AI in telecommunications and deliver significant results to our customers.

63%

Reduction in Average Handling Time (AHT)

+60%

Less token consumption

50%

Improvement in First Call Resolution (FCR)

30%

Improvement in accuracy of Telco specific inferencing

49%

Improvement in transactional Net Promoter Score (tNPS)

Up to 80%

Inference latency reduction

Key capabilities of amAIz Suite

The amAIz suite is designed with two layers:

Platforms Layer

Includes the AI & Data Platform that connects to your Lakehouse and unifies the data, and the Generative AI Platform specifically trained for telcos ensuring trust, security, accuracy, and token optimization to minimize cost and improved efficiency.

Applications Layer

A suite of telco-specific AI applications and tools that continuously learn, operate, and optimize your operations. The apps are available as standalone or as part of the Amdocs portfolio.

Cloud Infrastructure

Channel Applications

Applications

Customer Experience Insights

Try Pulse Check

GenAI Agents

Embedded Analytics

Embedded GenAI

AI & Data Platform

Generative AI Platform

Data Lakehouse

Generative Foundation Models

Data Sources

Benefits of amAIz Suite

Modular.

The Suite's modules can be deployed individually, providing full flexibility in your AI adoption journey.
Agnostic.

Open to seamlessly integrate with any data source and any foundation model, on both Amdocs and non dox stacks.
Secured.

Complies with the highest security standards available to protect your business data when deployed either on or off premise.
Proven.

Transform your operations with AI solutions trusted by global communications leaders

Award winning suite

Amdocs amAIz Suite has won the World Communication Award for AI Excellence, recognized as the first field-proven GenAI solution for the telecom industry, transforming operations and delivering significant cost savings.