eSIM Cloud Orchestration Simplifying the eSIM Lifecycle

What is eSIM Cloud Orchestration?

Amdocs eSIM Cloud simplifies and accelerates every stage of the eSIM lifecycle. From initial activation to subscription transfers and renewals, this cloud-native orchestration platform empowers MNOs, MVNOs, and digital brands to deliver frictionless, secure, and scalable eSIM experiences across all channels, devices, and customer segments.

MNO Web Portals

Manage eSIM operations with intuitive, role-based portals that increase efficiency, streamline workflows, and enable enterprise-grade scale.

Care Portal – Equip customer support teams to manage activations, troubleshoot issues, and oversee subscription lifecycles with ease.
Expert / Engineering / NoC / Finance Dashboards – Provide technical and operational teams with advanced monitoring tools, network insights, and financial reporting capabilities.
Stand-Alone or Launch-in-Context Access – Deploy portals independently or integrate seamlessly within existing workflows for maximum flexibility.
SSO & Active Directory Integration – Enable secure, enterprise-grade authentication for seamless access across the organization.
Role-Based Access Control – Ensure compliance and security by assigning permissions aligned with each user’s role and responsibilities.

Websheet (On-Device UI)

Deliver a digital-first, native user experience for eSIM activation and subscription management directly on the customer's device.

On-Device UI for eSIM Flows – Provide simple, intuitive, consumer-friendly activation journeys.
Apple Websheet Support – Fully optimized for iOS activation and entitlement flows.
Android WebView Integration – Deliver native-like eSIM experiences across Android devices and ecosystems.
Full Localization Support – Offer consistent and personalized experiences in any language, anywhere in the world.

Amdocs eSim Cloud Orchestration Architecture

eSim Cloud Orchestration Architecture

Orchestrator Capabilities

At the core of Amdocs eSIM Cloud is the Orchestrator - an advanced, cloud-native engine that drives lifecycle management.

Business Process Automation – Streamline provisioning workflows to enable faster activations, transfers, and subscription updates.
Error Management – Proactively detect, report, and resolve failures to minimize downtime and customer frustration.
Fraud Detection – Protect against unauthorized provisioning and misuse with advanced fraud prevention controls.
Multiple SMDP+ Support – Connect seamlessly to multiple subscription management platforms for greater flexibility.
Seamless Integrations – Leverage built-in connectors for BSS, AAA, OEMs, and partner systems to accelerate go-live.

Developer & Integration Tools

Empower partners and ecosystems with open APIs, SDKs, and integration tools to extend eSIM capabilities everywhere.

Channel Server & APIs

REST APIs – Easily integrate with MNO backends and third-party applications.
Digital QR Code Generation – Enable secure and fast provisioning via web portals and mobile apps.
SIM Transfer Enablement – Simplify eSIM migration across devices for customers.
Discovery Server Integration – Certified for Apple, Google, and leading OEM platforms.
Apple Universal Link & Google TSI Support – Deliver native, mobile-first provisioning flows.

Mobile App SDKs

Apple iOS & Android SDKs – Accelerate app integration to reduce time-to-market.
eSIM Status APIs – Provide real-time subscription visibility and state management.
New Subscription Activation – Offer one-tap onboarding for fast and secure service initiation.
SIM Transfer APIs – Allow customers to securely and effortlessly switch devices.

Why Amdocs eSIM Cloud ?

Amdocs eSIM Cloud gives service providers a clear advantage with faster launches, better experiences, and global readiness.

Faster Time-to-Market

Pre-integrated, end-to-end orchestration reduces deployment cycles.
Superior Digital Experience

Frictionless activation journeys across every device, channel, and ecosystem.
Cloud-Native Scalability

Designed to support MNOs, MVNOs, OEMs, and global digital service providers.
Ecosystem-Ready

Certified integrations with Apple, Google, and leading OEMs ensure compliance and compatibility.