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Our innovative, machine learning-driven approach to 5G business assurance

The digital age has created a multitude of complex challenges for business assurance, which when combined with the accelerated proliferation of fraud and cyber fraud, places the very survival of business at risk.

Amdocs Business Assurance Services harnesses the power of artificial intelligence and machine learning to continually self-tune the fraud detection model without human intervention, and speed detection to near real-time.

Looking to ensure the long-term viability of its business, Bell Canada approached Amdocs to deploy the service, resulting in rapid, impressive results.

Benefits

  • 10% increase in fraud detection

    Identify customers at high-risk for committing fraud using a calibrated machine learning-based fraud risk score.

  • 150% improvement in time to detect fraud

    Rapidly detect changes in fraudster behavior using a calibrated machine learning-based fraud risk score.

  • 200% improvement in time to identify new fraud schemes

    Distinguish fraudsters from legitimate customers.

Insights

T-Mobile Implements Amdocs Business Assurance on the Cloud to Accelerate Merger Synergies

Amdocs and AWS provide an AI-powered, cloud-based solution that validates conversion accuracy.

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Bell Canada harnesses machine learning to reduce fraud exposure

Through auto-learning and tuning capabilities, the new model automatically adapts to the changing behavior of fraudsters, improving over time.

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5 business assurance predictions for 2022 and beyond

How can CSPs ensure they’re still getting the value they require in 5 years’ time? And what needs to change?

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