Analyst report

Financial Services

Report: Optimizing customer engagement and delivery

Celent’s key technology trends and imperatives for retail banks in 2022. Download the full report below

Amdocs Financial Services


15 Dec 2021

Report: Optimizing customer engagement and delivery

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Celent’s Retail Banking Technology Trends Previsory: Customer engagement extract

As the Celent report shows, banks recognize the many opportunities for improvement when it comes to customer engagement. A customer-centric, research-driven approach can help banks focus on building experiences that supercharge customer growth.