Fiber optic technology plays a crucial role in enhancing community connectivity. Bridging the digital divide, it offers high-speed, reliable internet that boosts educational opportunities, healthcare access, and economic growth in underserved areas.
Environmentally, fiber is greener, consumes less energy, uses sustainable materials, and requires only minimal maintenance compared to traditional broadband technologies.
Amdocs supports this transformative journey with flexible, reliable solutions that cater to both new market entrants with rapid deployment kits, as well as established operators in need of seamless system integration.
Join us in leveraging the power of fiber to create a more connected and sustainable future for all.
Consulting services: strategizing your path
Program management and fiber implementation with ProCom
ProCom Consulting (an Amdocs company) empowers CSPs to optimize their business and operations support systems (BSS/OSS) for superior enterprise performance. ProCom supports both broadband startups, helping them rapidly go to market and meet government funding mandates, and established CSPs, enhancing customer experiences and reducing costs. With over 20 years of industry experience, ProCom has served over 40 US CSPs and successfully completed over 1,000 projects.
For more details, visit ProCom Consulting
Amdocs Fiber Jump-Start Kit
For new market entrants, our comprehensive jump-start kit, enables fiber deployment in under six months, ensuring rapid and efficient market entry.
Migration & Ops: consolidating your fiber business
End-to-end support for fiber operations
Our fiber solutions provide end-to-end support for planning, designing, deploying and operating fiber networks. Utilizing advanced automation software, we ensure efficient, cost-effective deployment for customer access, mobile backhaul and core network needs. With over 1.2 million fiber route miles designed, we leverage highly experienced teams and modern program management tools to deliver faster deployments and maintain accountability throughout the process. The platform emphasizes business agility, seamless upgrades and personalized omni-channel experiences, making it a robust choice for network densification and cloud adoption.
For more information, visit here
The future of fiber customer experience
Supercharged fiber customer experience with Amdocs’ amAIz platform
Fiber experience
We enhance the fiber customer experience with our amAIz platform, Amdocs' telco-grade GenAI solution, integrating AI-driven automation and real-time decisioning to improve customer service efficiency. This integration enables personalized, contextual interactions and automates workflows, empowering customer service representatives to resolve issues quickly and efficiently. amAIz ensures superior customer engagement, boosts agent productivity, and provides seamless service delivery across various channels, leading to reduced operational costs and enhanced service efficiency.
For more information, visit here
Monetizing your fiber business
Revolutionize customer engagement and operational efficiency with Amdocs' BSS/OSS platform
Amdocs' BSS/OSS platform transforms customer engagement and operational efficiency, offering multiple access points to customer accounts, diverse dashboard views, support for end-to-end business processes, and flexible pricing tiers. The platform features real-time billing with predictive bill review, accommodates account hierarchies with various payment responsibilities, and supports omni-channel customer engagement – driving revenue with new services, flexible charging and business agility. Key principles include seamless user-centric experiences, innovation, openness, personalization and agility, all achieved through frequent release cycles and a modular, open architecture suitable for both on-premises and cloud deployments.
Build your fiber network
Design to deployment with Amdocs Fiber Services
Amdocs Fiber Services provides comprehensive solutions for rapid and cost-effective fiber deployment, meeting the growing demand for residential and enterprise broadband while addressing mid-mile challenges and bridging the digital divide. Our scalable and efficient fiber rollout strategies support both new market entrants and established CSPs. Our services encompass network design, regulatory approvals, project management and FTTx design automation. Benefits include quick design delivery, end-to-end workflow management and simplified field visits with advanced tools.
For more details, visit Amdocs Fiber Services.
Meet us
Thank you for joining us at Metro Connect USA, February 24-26, 2025 in Fort Lauderdale, where the future of the US digital infra market will be shaped.
Looking forward to meeting to Fiber Connect 2025, the largest fiber event in North America, June 1-4, 2025, in Nashville, TN.
Contact us to learn more
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