AI is more than ChatGPT
Feb 24, 2026
AI is more than ChatGPT
Returning to the podcast with host Matthew Roberts is Stephanie Ormston, AVP of Product Innovation at AT&T, to explore shifting narratives and public perception of AI in 2026. Starting with practical use cases, they examine how AI continues to impact both individuals and organizations. From there, the conversation expands into the themes still top of mind today: human–AI collaboration, real consumer value, mixed public sentiment, and whether we should be concerned that younger generations are developing an AI-native way of thinking.
Despite all this rapid change, Stephanie is adamant that storytelling and authenticity still reign supreme, because when technology companies lose sight of that fact, they risk repeating the failures of the past.
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“I think AI is going to flood us with more “stories”, and I use that in quotes. There's going to be more content out there, but it doesn't necessarily mean it's going be better quality content. I think there is going to a reaction and I think we are starting to see this even among some of the skeptics. Human first is what I want. I want human-first storytelling. I want, human-first creativity. I really desire that because it comes with a level of authenticity, a level of depth that you're just not quite seeing with the AI tools. I think to a large part, we're going to continue to crave that. And we may even start to crave that type of connection more when we see so much more AI and AI-generated content around us. And it's not to say AI-generated content isn't going be entertaining. There might be some stuff that actually is kind of a good song, or kind of a funny movie, or so there might still be stuff that sticks. It's not going be all terrible, but I think we will continue to desire a deeper connection with, again, human-generated content, creativity, and stories.”
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