71% of enterprises will run multiple AI agents in production by Q4 2026. The shift from automation to autonomy has already begun.
As enterprises move beyond scripted workflows, Agentic AI enables intelligent software agents to make decisions, coordinate actions, and deliver business outcomes across cloud environments — securely and autonomously. The question is no longer if enterprises will adopt — but how fast they can scale.
Agentic AI is reshaping how cloud operations are managed. Conventional automation struggles with decisions that require judgment and orchestration across distributed systems. The Agentic Cloud — where intelligent software agents autonomously execute end-to-end business outcomes within enterprise governance and guardrails— is redefining operational efficiency, responsiveness, and scalability.
To understand how prepared organizations are for this shift, Amdocs commissioned Coleman Parkes to survey senior IT and business decision-makers globally on organizational readiness, deployment plans, perceived value, key barriers, and emerging use cases.
Why Read This Whitepaper
Download this research to discover:
- The current state of Agentic AI adoption in cloud operations
- How enterprises define and operationalize the Agentic Cloud
- Differences in readiness and maturity across organizations
- Deployment plans and projected adoption growth through 2026
- Key barriers slowing high-impact AI deployments
- Emerging use cases and strategic implications
Download the Exclusive Research Report
Agentic Cloud
The cloud operating model for governed, outcome-driven workflows across platforms, applications, and data
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