Press release


Israel’s Cellcom Upgrades with eSIM on Amdocs eSIM Cloud Platform, Offering Innovative Technology Solutions for its Customers

02 Feb 2021

Layout canvas

Press Release   Feb 02 2021

Cellcom is expecting to offer its customers eSIM solutions for all existing devices and those that are anticipated to be launched into the market

The eSIM solution provides a simple digital experience for remote device management, the demand for which has been growing during the global pandemic

ST. LOUIS - February 2, 2021 - Amdocs (NASDAQ: DOX), the leading provider of software and services to communications and media companies, today announced that Cellcom Israel, Ltd. has selected the Amdocs cloud-based eSIM platform for its commercial launch of eSIM-enabled devices in its market. The platform will enable Cellcom to enrich its customer experience by enabling operations to be fully digital, an experience that has been in especially high demand during the global pandemic, and services to be delivered to customers remotely across any eSIM-enabled device.

As the Amdocs eSIM platform can be deployed on private and public clouds, it can quickly be integrated into a service provider’s network and IT systems and includes a pre-integrated solution from Thales, an eSIM profile manufacturer. The Amdocs eSIM platform, a software-as-a-service (SaaS) solution, provides service providers with pre-integrated access to a wide range of original equipment manufacturers’ (OEM) products, while OEMs can reach the largest cellular consumer base worldwide.

“Cellcom, which is at the forefront of technology, is continually investing in advanced cloud-based solutions in order to provide its customers with an advanced experience anytime and anywhere. With Amdocs’ eSIM cloud platform, Cellcom is now able to offer its customers equipped with eligible eSIM-enabled devices, the ability to quickly register and onboard new services without the need for delivery and insertion of physical SIM cards,” said Victor Malka , CIO at Cellcom. “Amdocs has long been a trusted partner for Cellcom, and this latest partnership will enable us to leverage its continued commitment to innovation in the area of eSIM, and bring the latest technologies and benefits to our customers.”

Cellcom’s selection of the award-winning Amdocs eSIM cloud platform follows years of collaboration between the two companies. Cellcom has been using different Amdocs business and operational support systems for nearly two decades for its cellular services, and also uses Vubiquity, an Amdocs company, in support of its media operations, including licensing, processing, library management and delivery of premium video content to CellcomTV viewers.

“Cellcom’s commitment to provide the latest in consumer services to its customers means that it is leading the way towards a seamless, digital society,” said Anthony Goonetilleke, group president of Media, Network and Technology at Amdocs. “We are delighted to continue to grow our partnership with Cellcom through this agreement and look forward to providing industry-leading service to its customers.”

Supporting Resources

About Amdocs

Amdocs’ purpose is to enrich lives and progress society, using creativity and technology to build a better connected world. Amdocs and its 26,000 employees partner with the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.2 billion in fiscal 2020. For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs’ filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2020 filed on December 14, 2020.

Media Contacts:

Nick Boulton

Amdocs Public Relations

Tel: +44 (0)7896 931 335



Paul Campbell Babel

PR for Amdocs

Tel: +44 (0)20 7434 5552



Apologies, our website does not support this browser