Real‑Time Intelligence.

Service Assurance Suite

Predict, identify and quickly resolve service-impacting problems and network outages in dynamic 5G and cloud-era networks.

Real Assurance.

Assure customer expectations & gain a

competitive edge in complex cloud networks

Deploying cloud-native networks across the edge and core exponentially increases complexity. Yet at the same time, to effectively monetize your network, it's crucial to deliver highly performant and reliable services.

Amdocs Service Assurance Suite is an intelligent, integrated solution for fault, performance and service quality management, whose customer-centric focus and advanced automation empowers your organization to exceed expectations and gain a competitive edge.

Hi there. My name is Norbi Liron, and I'm part of the Helix service assurance team at Amdocs, here to talk to you about the complex and challenging landscape CSPs face today. Their networks are becoming increasingly complex, their services more sophisticated, and their customers more demanding. To succeed, they need to ensure their networks and services are reliable, efficient, and profitable. That's where Amdocs Service Assurance comes in, with an approach that combines fault management, performance management, and service quality management, enabling CSPs to proactively detect and resolve issues, optimize network resources, and improve service quality. Furthermore, close alignment with inventory, accelerate root cause analysis and service impacting identification. Integration with service orchestration empowers intent driven closed loop operations. And the tight connection to BSS can support proactive care and rapid identification of revenue at risk. By integrating service assurance into our intelligence networking suite, we deliver a holistic end to end approach that is key to fulfilling the promise of amazing experiences in the 5Gs era.

In today's rapidly evolving landscape of communication services, CSPs face complex networks, sophisticated services, demanding customers, and rising costs. What if you could streamline your processes with operational automation that integrates orchestration, activation, inventory, and assurance? But not just any assurance. An integrated service centric intent driven and proactive assurance that leverages the power of data and AIML. Integrating service quality management, fault management and performance management to increase your customer satisfaction to new heights. This integrated approach doesn't just streamline your operations, it revolutionizes your entire ecosystem. Imagine the ripple effect. Operational rise with the connection to network and service inventory. Closed loop, intent driven operations become a reality with integration to end to end service orchestration. AIOps is realized with the power of assurance data and analytics, and the connection with BSS elevates your customers' experience. Revolutionize your communication services. Transform your ecosystem beyond the obvious with Amdocs' Service Assurance Suite.

Benefits

Multi-faceted integrated suite, managing all aspects of service quality

Monitor service & customer experience in correlation with supporting network resources for predictive prevention of service degradations and rapid issue resolution.
Faster problem resolution

Detects, isolates and diagnoses services problems and network faults. Automates discovery of network & service topology and resolves issues with prescriptive resolution, reducing MTTR and minimizing service disruptions.
Improved customer experience

Ensures service quality and SLA commitments by monitoring real-time performance and addressing issues through proactive detection and resolution of poor services and network performance.
Analytics-driven operational efficiency

Addresses the daily, ongoing management and assurance needs of services delivered to customers, while quickly identifying, resolving and preventing network disruptions.

Resources

Amdocs Service Assurance Suite (SAS) - Intelligent Service Assurance

Amdocs SAS is an intelligent, highly scalable and built for the specific needs of communications service providers (CSPs), it seamlessly integrates into highly dynamic network environments, encompassing major mobile and fixed network technologies like 5G, NFV, and Cloud.

Explore Service Assurance Suite

Driving business value through intelligent network assurance

Amdocs delivers tailored, scalable solutions that integrate advanced technologies, such as AI and automation, to enhance operational efficiency, reduce costs and provide data-driven insights for better decision-making.

Learn more