Business Process Service

Digitalize your business operations to enable growth

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Reimagine the customer experience with optimized business processes

True digital transformation involves much more than just IT modernization. To ensure seamless customer delivery, your business processes must be modernized.

Amdocs Business Process Services reimagines the customer experience.

Our services optimizes your business processes with greater visibility, reengineering, automation orchestration, system reconciliation and business process outsourcing.

Powered by our unique Amdocs iPaaS, an industry-focused integration framework, our services fully leverage the benefits of the cloud, including business process management, an integration platform and leading robotic process automation partner integration for efficient operations and control.



  • Improved customer experience

    One source of truth for service delivery, providing actionable data for improvement.

  • Reduced Overhead

    Superior flow optimisation & automation helps reduce overhead needed to support routine operations.

  • Faster time to resolution

    Automation monitoring and maintenance together with auto-triage accelerates remediation of issues.


Open Ecosystem Accelerator for Open RAN
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Open Ecosystem Accelerator for TIP
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Open Ecosystem Accelerator for DCSG
  • PDF
Open Ecosystem Accelerator for Transport
  • PDF

Find out how Amdocs can help your business


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