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Yoav Yehuday's journey: Collaboration and navigating high-speed innovation

Yoav Yehuday's journey: Collaboration and navigating high-speed innovation

Embark on a captivating journey with Yoav Yehuday, General Manager at SI Services, as he navigates the intricate intersections of leadership, skillful challenge resolution, and the transformative world of GenAI.

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Keya Sen, Internal Communications

Amdocs

20 Dec 2023

Yoav Yehuday's journey: Collaboration and navigating high-speed innovation

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Yoav began his journey with Amdocs 24 years ago as an intern.

Reflecting on his career, he sees it filled with diverse experiences that influenced both his personal and professional growth. Amdocs, going beyond being just a workplace, served as a canvas where colleagues played crucial roles. Relocations weren't just moves; they became valuable lessons in adaptability. The combination of curiosity and positive thinking fueled innovation, turning challenges into opportunities.

Power of people and collaboration

At the helm of the two largest units in SI Services, Amdocs Quality Engineering, and Amdocs Data Intelligence, Yoav emphasizes the crucial role of people and collaboration in his journey. 

Reflecting on a past challenge involving a development platform adoption, he vividly recalls that success pivoted on actively involving people.  "Engaging in comprehensive discussions with existing employees, understanding their needs, and encouraging their participation in the creation process proved effective," he adds.

Rooted in Yoav's steadfast belief that leadership revolves around people, engagement, and collaboration, this approach has consistently delivered remarkable outcomes by harnessing diverse talents within and outside the organization.

GenAI reshaping industries

Yoav acknowledges the transformative power of GenAI in reshaping industries and daily operations. He envisions its impact on the business landscape, noting the evolving role of technology in shaping the company's future.

Reflecting on Amdocs' GenAI initiatives, Yoav states, "The GenAI initiatives and efforts from our units signify a transformative shift, particularly in SI Services. Generative AI propels us into a realm of capitalization and monetization, reshaping our approach to work by enhancing efficiency and accuracy. Simultaneously, it opens avenues for monetizing new business through innovative use cases and offerings to the market."

"Generative AI propels us into a realm of capitalization and monetization, reshaping our approach to work by enhancing efficiency and accuracy."

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Yoav Yehuday, General Manager at SI Services, Amdocs

He adds further, "In simple terms, SI Services, especially its AQE unit, holds a unique position as the core of telecommunications, allowing us to establish telco taxonomy. This means being at the center of top-tier telcos globally, engaging in numerous certifications of business processes and customer journeys daily. With a profound understanding of pre- and post-production issues, we possess a superior advantage in contextualizing content. This advantage is fortified by substantial investments in AI platforms and analytics, creating a robust foundation for the future."

Talking about data, Yoav adds, "Our role extends to transforming and governing customer data as their trusted intelligence partner.  Additionally, our collaboration with Amdocs Technology in data, leveraging AmAIz to find the right definition, has resulted in 14 use cases arsenal. This is just the beginning, and we have a long way to go."

Passion beyond the profession

Beyond his professional role, Yoav's passion seamlessly integrates with continuous learning and upskilling. An inspiring anecdote involves his exploration of drone technology, leading to his involvement in a non-profit initiative supporting children with disabilities.  Yoav's passion for learning aligns with the demands of a technology company operating in a rapidly evolving industry. 

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