Intelligent Networking Suite

Amdocs Low-Code Experience Platform

Amdocs Low-code Experience platform enables service providers to configure their customer and agent journeys easily and flexibly according to business needs.

Low-Code

Experience platform

Amdocs Low-code Experience platform resides within Amdocs' CES 5G-native BSS-OSS suite as part of Amdocs Commerce & Care Suite. It is a single platform serving all applications and channels, ensuring consistent and continuous experiences.

Generate tomorrow's Signature Customer Experiences. Rapidly create seamless, multi-channel interactions with minimal IT dependency. This foundational technology enabler accelerates innovation, reduces time-to-market, and enables personalized, adaptable customer journeys at scale.

In times where the digital customer expects nothing less than a wow experience, service providers strive to meet these expectations while introducing cost effective solutions with minimal coding and complexity. Amdocs' low code experience platform enables business users to easily build applications and launch new experiences powered by Amaze Copilot. Its built in UI component library can easily be customized and reused everywhere. Simply drag and drop to create, configure, or customize different views and pages as needed. Enhance experiences with the no code API designer, effortlessly leveraging any back end system. Streamline experience API creation and deployment, utilizing data from any system with ease. Drag and drop pages onto the canvas to instantly create configurable customer journeys, then configure each step with smart rules and logic to best fit your business needs, driving personalized contextual customer experience. This easy to use open platform utilizes industry leading standard technologies for your complete independence. It facilitates collaboration among development teams. More so, the integrated application life cycle management streamlines design to deployment journeys from individual implementers to multi skilled groups. Amdoc's low code experience platform powered by generative AI accelerates launching new experiences, ensuring faster time to market. It reduces operational costs, reduces IT dependency, and promotes a collaborative development environment. Amdoc's low code experience platform makes your work amazing.

Amdocs Low-Code Experience Platform

Making it amazing. That's what we do. Elevating experiences beyond expectations. In a world where everyone's idea of amazing is unique and where everyone expects their own wow moment, moment. We make that happen. Every interaction feels uniquely tailored, delivering the products, services, and support they crave most through engagements that effortlessly adapt to their needs. Crafted just for them when they want it, where they want it, how they want it. Seamlessly woven into the fabric of everyday life and all powered by our customer engagement platform enhanced with AI and Gen AI technology. We empower CSPs to deliver this gold standard experience once reserved only for a select few to billions of customers. A truly remarkable signature experience that makes everything feel, well, truly amazing. Customer engagement platform. Generate tomorrow's signature customer experience. Amazing.

Generate Tomorrows Signature Customer Experiences

Customer Engagement Platform by Amdocs & Microsoft

Create and Launch Customer Experiences & Journeys in Real-Time

Amdocs Low-Code Experience Platform empowers CSPs to design and deploy seamless customer journeys instantly. With drag-and-drop tools, reusable UI components, and dynamic APIs, it simplifies multi-channel experience development, accelerating innovation and adaptability.

Purpose-built for telecom, it supports commerce and care across B2C and B2B, shifting control to business users while reducing IT dependency. AI and GenAI-driven capabilities ensure personalized, scalable interactions, seamlessly integrating with existing systems to drive agility, efficiency, and engagement.

Benefits

Empower Business Users to Create and Launch Exceptional Experiences

Equip business users with intuitive tools to design, control, and launch seamless, multi-channel experiences and journeys independently. Intuitive capabilities such as drag-and-drop functionality and dynamic APIs, reduce IT dependency and accelerate innovation.
Accelerate Time to Market and Streamline Design

Rapidly create and launch new journeys and experiences using reusable UI components, a business logic configurator, and seamless integration with Figma for direct import, reduced design time, and preserved design integrity.
Maximize Productivity with Built-In Copilot and GenAI

Leverage AI-led authoring and the amAIz Copilot to speed up app creation. GenAI capabilities empower CSPs to enhance their own applications, while Copilot assistance boosts efficiency for developers and implementers alike.
Reduce Costs and Minimize IT Dependency

Lower development and operational costs by empowering business users with an easy-to-use interface. Enable faster delivery and innovation while reducing reliance on IT teams for building and launching new experiences.
Leverage Advanced Data Practices

Optimize business outcomes with actionable insights from integrated performance monitoring and financial analysis tools. Seamlessly connect to cloud-powered data streams for real-time intelligence.
Enhance Customer and Employee Experiences

Deliver consistent, multi-channel interactions with reusable flows and views, a unified framework, configurable data sources, and an Experience API designer for seamless backend-to-frontend communication, improving engagement and productivity.
Telco-Specific Expertise and Unique Accelerators

Leverage Amdocs’ telecom expertise with industry-specific best practices tailored for CSPs. Deliver seamless B2C and B2B journeys that meet telco-grade standards. AI-driven accelerators ensure personalized, contextual experiences across the customer lifecycle.
Open, Modular, Cloud-Native and Vendor-Agnostic Platform

Operate with maximum flexibility and scalability using a vendor-agnostic, open platform that integrates seamlessly with any system. Its cloud-native and multi-cloud architecture empowers CSPs to innovate on their terms.

Highlighted Reports

S&P Global: Amdocs Leading Telecom Transformation with Agentic BSS & GenAI

Explore how Amdocs' AI-driven, telco-specific platform is redefining customer engagement and operational efficiency, as featured in the latest S&P Global Market Intelligence report

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