Supercharge any activity in any metaverse
The Metaverse and Web3 hold the potential for revolutionary customer experiences and transformative value for service providers. Imagine 3D virtual customer experience, VIP front-row events and real-time engagement.
This Moonshot Catalyst project tackles challenges in establishing CSP metaverse presence, bridging virtual and physical realms and adopting emerging tech through collaboration, breakthroughs and TM Forum industry standards.
It empowers CSPs to deliver unique content, new monetization opportunities, redefine loyalty, enhance service efficiency and bridge virtual and physical worlds of customer and employee experience, we expedite time to value.
The solution is a single platform, designed to be deployed in any metaverse. It reinvents service experiences for both employees and subscribers through features like the In-activity Universal Telco Kiosk, leveraging digital human and conversational AI. The platform is powered by a Web3 customer loyalty network and managed by a consortium of global CSPs. It enables a complete customer journey, incorporating 3D product libraries, smart agent management, Web3 loyalty networks, real-time catalog federation, Web3 to Web2 orchestration and integration with TMF Open APIs. This solution powers use cases such as Web3 Telco Loyalty Network registration, metaverse concert, and Generative AI powered immersive CSP metaverse store customer service experiences.
- Experience our immersive demo at Kiosk M11 - Innovation Labs Hall
- Join us for the arena pitch presentation - Tuesday 19th September, 4:45-5pm, Innovation Arena Stage
- Hear our Champion Partner, Riccardo Pascotto, Vice President and Head of Research Cooperation & Funding at Deutsche Telekom speak on Solving the biggest industry challenges to achieve breakthroughs with far reaching impact - Wednesday, 20th September, 4-4:45pm , Studio Stage
Catalyst partners
More PoCs from the Catalyst program
NICE API: Network insights for customer experience
Establishing standard Process APIs for Network Data Inquiry, specifically to inquire about the consumer network experience of a particular application.
Private optimized connectivity
Establishing standard Process APIs for delivering network capabilities as digital services from telcos, specifically for the creation of a private local port.
Partners
- AT&T
- TIM
SHINE: Simple hyperscaler integrated network experience
Establishing an industry standard mechanism for making digitized network services available as native services in hyperscaler portals.
Partners
- AT&T
- Microsoft
- Orange
- Telefonica
Digital carbon footprint optimization
This Energy Efficiency challenge Moonshot Catalyst will empower CSPs to create greener offers across digital channels & enabler customers to reduce their carbon footprint & improve customer loyalty.
Partners
- AWS
- Carbon Footprint
- Snowflake
- Vodafone
Learn more
Join us at Digital Transformation World: Ignite
TM Forum's DTW23 - Ignite is coming to Copenhagen in September. It’s an amazing opportunity to join industry leaders on a transformative journey that seeks to shape the future for us all.