Configure Price Quote (CPQ) Pro

Amdocs CPQ Pro helps communications service providers sell B2B services faster and more accurately by reducing quote cycle times and improving quote quality. It enables sales teams to quickly build tailored solutions that match buyer needs, optimize commercial terms, and improve customer satisfaction—supporting profitable, sustainable B2B growth.

Amdocs CPQ Pro provides an agent-driven experience that addresses the limitations of existing CPQ software. It supports the complexity of telecom selling, including cross-portfolio bundles, network-dependent services, and enterprise-specific buying requirements. It also improves integration with downstream telco systems to reduce manual handoffs and delivery issues, while supporting advanced monetization models such as milestone billing, tiered pricing, hybrid subscription/consumption models, and contract-specific pricing. It also provides teams with a clear and streamlined sales process, automating and optimizing processes to reduce time-to-sell and improve accuracy.

Powered by aOS Cognitive Core agents, Amdocs CPQ Pro enables CSPs and customers to create the right solution, faster and with improved accuracy. For example, Amdocs has agents which provide contextual, on-demand guidance in order to enable responses enriched with telco product knowledge; create new proposals from opportunity data to provide faster, consistent configuration; compare between proposals and highlight different commercial terms; and optimize quotes in line with defined profitability requirements. 

Telecom services have requirements that are different to other vertical markets, meaning generic, cross-industry CPQ software is not able to effectively support the full customer lifecycle. Telecom-specific CPQ systems like Amdocs CPQ Pro are able to address both the commercial and technical requirements of this sector, bringing together connectivity with hardware, software and services offers, supporting complex buying enterprise buying requirements, and ensuring orders can be delivered as sold.

Seamless integration with OSS and billing systems is essential to deliver a consistent B2B customer experience. Integration with fulfillment and orchestration ensures that what is sold can be delivered accurately and quickly, supporting a “first-time-right” experience for enterprise customers. Integration with billing software ensures that customer bills reflect the deal as done during the configure, price, quote phase. In addition to customer experience improvements, this also means CSPs do not need to dedicate time and resources to fixing mistakes, improving efficiency and profitability.

Yes. Amdocs CPQ Pro has been built from the ground up to support the most complex requirements of business customers, including multi-site and multi-country deployments, bespoke pricing and contract terms, and aligning with organizational hierarchies. It supports connectivity and beyond-connectivity offerings across hardware, software, and services—helping CSPs monetize their full B2B portfolio.